Christine Alanis
San Gabriel
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Passionate about funeral industry and helping people navigate a very difficult time in there life.
Overview
13
13
years of professional experience
Work History
Funeral Arranger / Funeral Attendant /Removal Technician
SCI California Cemetary and Funeral Services, LLC.
Chino
11.2019 - Current
- Led and directed funeral and graveside services.
- Collaborated with colleagues on various tasks related to funeral arrangements or memorial services.
- Handled financial transactions including collecting payments for services rendered.
- Greeted and comforted family members during arrangement meetings.
- Provided guidance to families on available options for burials, cremations and memorial services.
- Prepared detailed contracts outlining costs associated with funerals and other related services.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Obtained information to complete death certificates or burial permits.
- Removed deceased from place of death and transported to funeral home.
Medical Records and Health Information Technician
Chapcare
Pasadena
05.2016 - 11.2019
- Assisted patients with requests for their medical records, guiding them through the process.
- Scanned and validated medical records for upload.
- Performed audits of medical records to identify discrepancies or errors in documentation or coding practices.
- Safeguarded medical records to maintain patient confidentiality.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Obtained information by contacting appropriate personnel or patients.
- Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart.
Medical Records Clerk
USC Medical Center
Pasadena
03.2012 - 05.2016
- Organized and filed hard copy patient records in designated areas.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA06-1997
Skills
- Compassionate communication
- Funeral home services
- Funeral arrangements
- Knowledge of Compass/HMIS/Excel/Microsoft Office
References
References available upon request.
Timeline
Funeral Arranger / Funeral Attendant /Removal Technician
SCI California Cemetary and Funeral Services, LLC.
11.2019 - Current
Medical Records and Health Information Technician
Chapcare
05.2016 - 11.2019
Medical Records Clerk
USC Medical Center
03.2012 - 05.2016
High School Diploma -
John Marshall High School
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