Christina Veraldi

San Marcos

Summary

Creative Management Professional experienced in enhancing end-user experiences and driving business objectives within commercial office space. Achieved operational efficiency and impactful results through strategic planning, data-driven decision making, and effective management of cross-functional teams. Focused on problem-solving, process optimization, and maintaining attention to detail while upholding company goals.

Overview

years of professional experience

Work History

Chief Operations Officer / Director of Design

B+C Office Interiors

01.2007 - Current

Managed large accounts, overseeing daily operations and long-term projects to ensure client satisfaction.
Single source contact for customer for all office furniture needs.
Design and space plan layouts and specify product based on client needs and within budget.
Identified project scope, estimated costs, quoted services, managed procurement, coordinated scheduling, and closed out installations.
Participated in construction meetings to facilitate project progress.
Maintained daily communication with customers, conducted weekly site visits, and ensured timely order placement, delivery, and installation per floor plan.
Sales for the company between $4 and $5 million annually
Maintained accurate inventory records for customer products stored in the warehouse.
Vendor management for manufacturers to use as well as finding new manufacturer sources.
Project Manager duties from beginning to end of the project.
Developed and managed social media content and integrated technology solutions for clients to enhance engagement.
Create press releases as needed.
Planning company events including business focused networking events.
Managed and groomed accounts in Salesforce CRM; kept all notes and accounts up to date.
Oversaw coordinated weekly catering events and lunches for entire company with third party vendors while adhering to budget.

Sales Assistant Manager

Nordstrom

01.2006 - 01.2007

Advanced to assistant manager position in record time, demonstrating commitment and capability.
Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
Built strong relationships with customers, fostering repeat business and community engagement.
Worked to the top of the schedule which allowed for ideal shifts due to excellent teamwork and professionalism.
Assisted customers in a busy retail environment.

Project Manager

San Diego Office Interiors

01.2002 - 01.2006

Managed medium and large projects with 80-100 stations, overseeing $2,000,000 budget in 2005.
Developed and managed project budgets and completion schedules to ensure timely delivery.
Handled project scope identification, estimating, quoting, procurement, order management, scheduling coordination, installation management, punch list, and project close out.
Administered contracts, qualified vendors, analyzed budgets, and contained costs.
Single source contact for project team once the design program has been finalized.
Daily updates to clients on their projects to ensure excellent customer service.
Quickly advanced to project manager/coordinator, overseeing project execution.
Transitioned from purchaser to sales assistant, supporting multiple salespeople.
Directly assisted the sales team with administrative duties.
Held all company-training sessions to teach employees our main program along with office programs.

Education

Associate Degree - business management, marketing

Mesa College

San Diego, CA

01-2003

High School -

West Hills HS

01-2001

Skills

Project management
Operations oversight
Financial management
Vendor management
Customer relationship
Procurement processes
New business development
Team leadership
Team Design proficiency
Design optimization
Construction plan reading
Construction document reading
Space planning
AutoCAD proficiency
MS Project proficiency
Salesforce proficiency
Mondaycom proficiency
MS Word proficiency

MS Excel proficiency
MS Outlook proficiency
MS PowerPoint proficiency
MS Teams proficiency
Adobe Professional proficiency
Adobe Photoshop proficiency
GIZA proficiency
CAP Worksheet proficiency
Strong computer skills
Solutions oriented
Detail oriented
Organized
Self starter
Strong communicator
Superior customer service
Customer communication
Problem solving
Operations oversight

Timeline