Christina Vallier
Grande Prairie,AB
Summary
Dynamic Cook/Manager at Paparazzi Pizza, recognized for enhancing kitchen efficiency and reducing food waste through effective portion control. Skilled in kitchen management and customer service, I trained staff to uphold high sanitation standards while resolving customer complaints with empathy, fostering loyalty and repeat business. Reliable and organized, I thrive in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Cook/Manager
Paparazzi Pizza
07.2007 - 10.2021
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Pitched in to work line during busy periods or in place of sick employees.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Brooks Secodary
Powell River, BC06-2007
Skills
- Sanitation standards
- Reliability and punctuality
- Cash handling
- Kitchen management
- Customer service
- Cash management
- POS system operation
- Multitasking and organization
- Telephone management
- Reliable and responsible
- Order taking
- Employee training
Languages
English
Timeline
Cook/Manager
Paparazzi Pizza
07.2007 - 10.2021
High School Diploma -
Brooks Secodary
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