CHRISTINA SETIKIAN
Burbank
Summary
Dedicated Medical Administrator skilled in managing patient scheduling and ensuring smooth communication between patients and healthcare staff. Experience includes handling insurance verifications and processing payments, driving efficient clinic operations and improving patient satisfaction.
Overview
3
3
years of professional experience
Work History
Medical Administrator
Specialty Eye Care Medical Center
Pasadena
12.2024 - Current
- Managed patient scheduling and appointment confirmations for efficient clinic operations.
- Coordinated communication between patients and medical staff for seamless service delivery.
- Handled insurance verification and authorization processes for timely treatment access.
- Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
- Processed incoming payments from patients or third-party payers.
- Compiled monthly financial reports for review by the office manager.
Bookseller
Vroman's Bookstore
Pasadena
05.2022 - 01.2025
- Assisted customers in selecting and locating books and merchandise.
- Managed inventory by restocking shelves and tracking bestsellers.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Prepared special orders for customers when needed.
- Tracked inventory levels using computerized systems.
Education
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA12-2024
Skills
- Medical office software proficiency
- Patient records administration
- Team collaboration
- Data entry
- Patient/customer engagement
- Working under pressure/swift problem solving
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
References
References available upon request.
Timeline
Medical Administrator
Specialty Eye Care Medical Center
12.2024 - Current
Bookseller
Vroman's Bookstore
05.2022 - 01.2025
Bachelor of Arts - Psychology
California State University, Northridge
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