Christina Pulleyblank
SHERWOOD PARK,AB
Summary
Detail-oriented professional with 10 years of experience in customer service and office administration. Expertise in managing multiple tasks while ensuring accuracy and organization. Strong communication and leadership skills foster team collaboration and enhance customer satisfaction. Skilled in Microsoft Word, Excel, QuickBooks, and familiar with Health Quest and EZBill systems.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Devotion Detailing
Sherwood Park, Alberta
01.2025 - Current
- Managed daily operations and scheduling of auto detailing services to improve service delivery efficiency.
- Built customer relationships through effective communication and exceptional service.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Monitored inventory levels for detailing supplies and equipment to ensure availability.
- Ensured compliance with safety standards throughout all detailing processes.
- Established competitive pricing structures based on market trends to optimize profitability.
- Developed comprehensive business plans and budgets to drive financial success.
- Created targeted marketing strategies to enhance brand visibility and increase revenue.
Dispatcher
Canadian Hydrovac Ltd.
Sherwood Park, Alberta
01.2022 - 12.2024
- Coordinated truck operations scheduling, ensuring timely service delivery.
- Planned routes to enhance operational efficiency and minimize delays.
- Communicated with drivers, clients, and field teams to monitor job progress and resolve issues.
- Ensured compliance with safety regulations and company protocols in all operations.
- Maintained accurate records and timesheets, prioritizing tasks to support workflow.
Bookkeeper
ABCAN Exterior Ltd.
Edmonton, Alberta
01.2020 - 12.2022
- Recorded and organized all financial transactions in QuickBooks, ensuring accuracy in income, expenses, sales, and payments to support informed decision-making.
- Managed invoice processing, tracked receipts, and reconciled bank statements monthly.
- Processed payroll, ensuring compliance with regulations and contributing to employee satisfaction.
Field Technician
AFL
Edmonton, Alberta
01.2017 - 12.2018
- Executed fiber optic cable splicing, termination, and testing to optimize optical signal performance and enhance service reliability.
- Installed, configured, and maintained GPON systems to deliver high-speed internet, voice, and video services effectively.
- Troubleshot network faults, upgraded systems, and replaced defective equipment to uphold service quality.
- Collaborated with engineers and field teams to ensure efficient project completion while strictly adhering to safety standards.
Custodian
Epcor
Edmonton, Alberta
01.2016 - 12.2017
- Maintained clean, safe, organized environment through routine custodial tasks, including sweeping, mopping, vacuuming, and disinfecting surfaces to promote health and safety.
- Handled waste disposal, restocked supplies, and performed minor repairs to ensure facilities remain functional and presentable. Followed safety procedures,
- operating cleaning equipment, and responding promptly to maintenance requests to support the overall cleanliness and efficiency of the workplace.
Education
Graduate Certificate - Medical Receptionist
Medical Reception College
Edmonton, AB07-2019
Graduate Certificate - Level 1 Early Childhood Education
Ashworth College
Online08-2011
High School Diploma -
Queen Elizabeth High School
Edmonton, AB06-2003
Skills
- Route optimization
- Scheduling coordination
- Compliance management
- Record keeping
- Problem resolution
- Customer relationship management
- Invoice processing
- Time management
- Effective communication
- Leadership skills
- Customer service excellence
- Multitasking proficiency
- Administrative expertise
- Organizational skills
- Microsoft Office proficiency
- Health Quest and EZBill knowledge
Timeline
Owner/Operator
Devotion Detailing
01.2025 - Current
Dispatcher
Canadian Hydrovac Ltd.
01.2022 - 12.2024
Bookkeeper
ABCAN Exterior Ltd.
01.2020 - 12.2022
Field Technician
AFL
01.2017 - 12.2018
Custodian
Epcor
01.2016 - 12.2017
Graduate Certificate - Medical Receptionist
Medical Reception College
Graduate Certificate - Level 1 Early Childhood Education
Ashworth College
High School Diploma -
Queen Elizabeth High School