Summary
Overview
Work History
Education
Skills
Certificates & Additional Training
Timeline
Generic

Christina McKenzie

Pharmacy Assistant
Calgary,CA

Summary

Dedicated and hardworking Registered Nurse (RN) and Pharmacy Assistant (PA) with a progressive career history in direct patient care and medication administration. Recognized for enhancing patient satisfaction through compassionate care and effective communication. Works well with diverse patient populations and fosters trusting relationships. Proven ability to mentor staff and coordinate interdisciplinary teams, ensuring high-quality outcomes and adherence to safety protocols. Reliable and adaptable, as well as committed to ongoing professional development and excellence within the healthcare industry.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Pharmacy Assistant

Superstore Pharmacy
06.2025 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.

Registered Nurse/Charge Nurse

Alberta Health Services
10.2014 - 11.2024
  • Promoted a safe working environment by coordinating nursing care through allocating staff assignments, monitoring patient orders and patient referrals, and communicating with ancillary departments.
  • Coordinated and prioritized medication administration according to established guidelines in a seamless way to ensure safety and accuracy during busy shifts, while closely monitoring for side effects or adverse reactions requiring intervention.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms. Ensuring knowledge around what to watch out for, and what to do incase of an incident.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Communicated and collaborated with the interdisciplinary healthcare team members to plan, implement and enhance treatment strategies.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care in a timely manner.

Education

Pharmacy Assistant Diploma - Pharmacy

Heritage College
Calgary, AB
06.2025 - 06.2025

Bachelor of Nursing - Nursing

University of Lethbridge
Lethbridge, AB
09.2025 - 08.2025

Skills

  • Compassion & Empathy,
  • Direct Patient Care,
  • Documentation & Charting,
  • Excellent Customer Service,
  • Kroll Softwear,
  • Healthwatch Softwear,
  • Medical Recordkeeping,
  • Medication Administration (PO, SC, IM, IV),
  • Patient Care Planning,
  • Patient Management,
  • Supply Restocking,
  • Team Coordination

Certificates & Additional Training

  • Have successfully completed all requirements and am a Registered Nurse – Registration No. 97758
  • Botulinum Toxin & Dermal Fillers – Advanced – August, 2024
  • Botulinum Toxin & Dermal Fillers – Basic – August, 2024
  • BLS for HCP level - CPR – May, 2024.
  • N95-3M respirator Mask Fit Testing – May, 2024.
  • Nonviolent Crisis Intervention – February, 2024.
  • CPI Specialized Nonviolent Crisis Intervention – December, 2023.
  • ACLS (Advanced Cardiac Life Support) – November, 2023.
  • PALS (Pediatric Advanced Life Support) – September, 2023.
  • Rural Emergency Skills Training Day – March, 2023.
  • EPICC (Emergency Practice Intervention & Care Canada) – August, 2022.
  • CTAS (Canadian Triage and Acuity Scale) – April, 2022.
  • 12 Lead ECG Training Course – March, 2022.
  • Cardiac Arrest Management – Advanced – February, 2022.
  • Cardiac Arrest Management – Basic – January, 2022.
  • Lead II (Cardiac Rhythms & Dysrhythmia interpretation) – January, 2022.
  • HAZMAT (Hazardous Materials and Items) – May, 2018.
  • Esthetics Certification in Foot care and Pedicures – August, 2013.

Timeline

Bachelor of Nursing - Nursing

University of Lethbridge
09.2025 - 08.2025

Pharmacy Assistant

Superstore Pharmacy
06.2025 - Current

Pharmacy Assistant Diploma - Pharmacy

Heritage College
06.2025 - 06.2025

Registered Nurse/Charge Nurse

Alberta Health Services
10.2014 - 11.2024

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Christina McKenziePharmacy Assistant