VIKAS PATEL
Calgary,AB
Summary
- Motivated professional with Mortgage Agent Course Certificate from REMIC seeking opportunity in the Mortgage domain. Over 2 years of experience in Sales and Customer Service, specializing in Business Development Management and Sales Consultancy. Demonstrated expertise in Financial Services. Efficient in building client relationships and driving sales growth.
- Experienced professional with a strong grasp of Mortgage products and services, including Mortgage Application and Renewals. Skilled in client needs assessment and credit analysis, providing comprehensive solutions. Proficient in Mortgage Software to streamline processes and enhance efficiency.
- Highly skilled in client service, organization, problem-solving, and effective communication.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
Calgary, Alberta
10.2023 - Current
- As a Pharmacy Assistant, I oversee the production workflow of blister packs and vials for Retail Shoppers Drug Mart stores.
- Additionally, as a Training Coordinator, I train new employees using my strong communication and presentation skills, equipping them with knowledge about the production workflow, and ensuring quality assurance.
- Furthermore, I handle the shipping and delivery of the produced packs by coordinating with the shipping department, based on the receiving sheet.
Surveillance Professional
Kewley Security
Peterborough, Ontario
03.2021 - 07.2023
- Provided detailed reports on suspicious events or persons based on surveillance data.
- Responded promptly and took appropriate action when necessary.
- Generated incident reports outlining details of each event.
Business Development Manager
Tradebulls Securities PVT Ltd
08.2018 - 05.2019
- Managed the sales team and increased performance by 20%.
- Developed and implemented marketing strategies to attract new clients.
- Collaborated with cross-functional teams to improve operational efficiency.
- Conducted market research and analyzed customer feedback to identify trends and opportunities.
- Prepared and presented sales reports to senior management.
- Trained and mentored new sales representatives.
- Coordinated trade shows and promotional events.
- Promoted products through outbound calls and supported inbound sales channel.
Sales Consultant
Planet Hyundai
01.2018 - 12.2018
- Successfully engaged potential clients through various communication channels, enhancing customer reach.
- Presented product features and benefits through interactive kiosk presentations, boosting client engagement.
- Collaborated with management in weekly meetings to strategize and overcome sales challenges.
- Maintained comprehensive sales records, contributing to company's growth through strategic marketing efforts.
- Interfaces with customers via inbound/outbound calls and/or via the Internet.
- Participated in monthly sales meetings and trainings, enhancing sales knowledge and skills.
- Maintained accurate records of all sales activities in the CRM system.
- Provided detailed product information to customers, including features, prices, and availability.
Education
Mortgage Agent
Real Estate And Mortgage Institute of Canada
Toronto, ON07-2022
Bachelors of Mechanical Engineering -
Gujarat Technological University
05-2017
Skills
- Active Listening
- Microsoft Office
- Customer Relationship Management(CRM)
- Clients relations
- Communication
- Attention to Detail
- Resilience
- Empathy
- Problem solving
- Emotional Intelligence
- Time management
- Organization
- Microsoft Excel
- Negotiation
- Sales
Timeline
Pharmacy Assistant
Shoppers Drug Mart
10.2023 - Current
Surveillance Professional
Kewley Security
03.2021 - 07.2023
Business Development Manager
Tradebulls Securities PVT Ltd
08.2018 - 05.2019
Sales Consultant
Planet Hyundai
01.2018 - 12.2018
Bachelors of Mechanical Engineering -
Gujarat Technological University
Mortgage Agent
Real Estate And Mortgage Institute of Canada
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