Christina Logan
Barrie,ON
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
20
20
years of professional experience
Work History
Personal Support Worker
Millcreek Care Centre
07.2013 - 07.2023
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Customer Service
LCBO
05.2003 - 08.2013
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high-volume accounts while maintaining exceptional attention to detail and accuracy.
- Participated in continuous training programs to stay current on industry best practices and company policies.
- Facilitated strong client relationships with clear communication and timely followups.
- Collaborated with cross-functional teams to resolve complex customer issues, resulting in higher retention rates.
Supervisor
Subway
02.2012 - 07.2013
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Supervisor
A&W restaurant
03.2004 - 12.2006
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Diploma, Honors - Personal Support Worker Cerificate
Everest College
Barrie, ON07.2013
Diploma, Honors - Hospitality
Constellation College of Hospitality
Toronto, ON04.1991
Skills
- Client Requirements
- Personal Care Support
- Assisting with Daily Living
- Clinical Documentation
- Mobility Support
- Patient Care
- Staff Training
- Sales Expertise
- Time Management
- Staff Management
- Team Leadership
Timeline
Personal Support Worker
Millcreek Care Centre
07.2013 - 07.2023
Supervisor
Subway
02.2012 - 07.2013
Supervisor
A&W restaurant
03.2004 - 12.2006
Customer Service
LCBO
05.2003 - 08.2013
Diploma, Honors - Personal Support Worker Cerificate
Everest College
Diploma, Honors - Hospitality
Constellation College of Hospitality
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