Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference
Timeline
Generic

Amandip Kaur

Brampton,Canada

Summary

Experienced and licensed Registered Nurse with credentials in Ontario and New York. Demonstrated expertise in providing high-quality patient care and promoting positive outcomes. Skilled in assessing, planning, implementing, and evaluating nursing interventions to meet individual needs. Proven ability to collaborate with interdisciplinary teams to ensure comprehensive and holistic healthcare delivery. Committed to maintaining up-to-date knowledge of evidence-based practices and continuously enhancing skills through ongoing professional development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Allendale Long Term Care
03.2023 - Current
  • Activity of daily living
  • Assisting with maintaining personal hygiene by bathing, brushing their hair and teeth
  • Skin care
  • Beautifying
  • Mobility support
  • Serving meals
  • Providing mental and emotional support to patients
  • Helping in daily exercise
  • Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
  • Engaged clients through conversation and companionship, promoting independence and meeting social requirements
  • Facilitated social activities for clients to maintain a sense of purpose and community
  • Read and contributed to shift reports and care notes
  • Reported health changes and provided proper documentation to appropriate staff
  • Fostered resident comfort by answering requests and reporting observations to nursing supervisor
  • Maintained secure environment for staff and residents, following established safety standards
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
  • Helped clients with daily tasks, such as laundry, housekeeping, and shopping
  • Responded quickly to emergency situations and provided necessary first aid
  • Offered safety guidance protection to increase mobility for clients with impaired judgment
  • Established personal relationships with clients to maintain patient comfort and care
  • Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor
  • Prepared and maintained records of client progress and performed services
  • Administered bedside and personal care, such as ambulation, and personal hygiene assistance
  • Helped patients move in and out of beds, baths and wheelchairs
  • Coordinated with doctors and registered nurses to develop care plans for clients
  • Checked patients' pulse, temperature, and respiration
  • Responded appropriately to physical, emotional and developmental needs of residents
  • Evaluated client's needs to plan for continuing services
  • Served clients regular balanced meals for breakfast, lunch and dinner
  • Observed physical and mental condition, intake and output and exercise to monitor client condition

Staff Nurse

Tyagi Hospital
11.2023 - 02.2024

Personal Support Worker

Age Care Long Term Care
04.2023 - 11.2023

Customer Care Representative

Intercity Packers Meat & Seafood
03.2021 - 12.2021
  • Facilitated superior customer experience by addressing customer concerns and immediately resolving problems
  • Processed customer orders accurately and efficiently
  • Utilized customer service software to streamline processes
  • Provided external and internal customers with requested information
  • Attended regularly scheduled video conferences for team meetings and one-on-one coaching
  • Built customer loyalty by placing follow-up calls for customers reporting concerns or complaints
  • Developed customer service strategies to improve customer satisfaction ratings
  • Read from scripts to promote uniformity and consistency in communications
  • Analyzed and collected customer information to prepare product or service reports
  • Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems
  • Built sustainable relationships and trust with customer accounts using open and interactive communication
  • Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials
  • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
  • Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
  • Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions

Lead Hand in Packaging

Intercity Packers Meat & Seafood
04.2018 - 03.2021
  • Troubleshot minor problems and reported larger technical issues
  • Worked with coworkers to complete tasks
  • Performed general maintenance and repair
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Identified ways to improve efficiency in operations and implemented process changes
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Responded quickly to meet customer needs and resolve problems
  • Participated in ongoing training to enhance own job skills and knowledge
  • Focused on learning new skills and staying updated with industry changes

Cashier

Rajdhani Indian Sweets & Restaurant
06.2016 - 12.2017
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Provided efficient and courteous service to customers
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Maintained inventory and store visual presentation to meet customer needs
  • Developed strong customer service skills by providing efficient and accurate service
  • Maintained cash accuracy by working with supervisor to correct deficiencies
  • Enforced store safety and cleanliness standards, reducing hazards
  • Provided excellent customer service by greeting customers and offering assistance
  • Processed customer orders and ensured the accuracy of their purchases
  • Built and maintained positive working relationships with co-workers
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Assisted with training and mentoring new team members
  • Developed strong customer relationships to support satisfaction and loyalty
  • Followed all safety protocols while handling money
  • Assisted with closing duties such as counting money and reconciling receipts
  • Developed and maintained a positive working relationship with customers
  • Delivered customer service by greeting customers and answering any store inquiries

Staff Nurse

Ivy hospital
06.2014 - 12.2015
  • Demonstrated awareness of patient and family rights, age-specific needs, and cultural beliefs
  • Examined patient vital signs and reported patient condition changes and responses
  • Adhered to hospital and departmental policies and regulatory requirements, maintaining safe work environment
  • Performed treatments and administered injections according to physician instructions
  • Coordinated and implemented transfer and discharge planning for patients
  • Updated patient charts and information in company databases, maintaining confidentiality
  • Performed resuscitative and CPR techniques during emergency situations
  • Educated families and patients regarding patient conditions and treatment options
  • Assisted with developing treatment plans for patients according to symptoms and history
  • Assisted surgeons during medical operations and emergencies
  • Communicated test results and patient care needs to family members and caregivers
  • Developed and maintained positive relationships with patients, families, and healthcare staff
  • Provided emotional support and comfort to patients and family members
  • Enforced compliance with laws, regulations, and standards of nursing practice
  • Documented patient care plans, treatments, and progress notes in medical records
  • Adhered to infection-control policies and substance-control procedures
  • Evaluated effectiveness of care given by health team members
  • Offered therapeutic services and emotional support to patients and families
  • Collaborated with interdisciplinary healthcare team to provide comprehensive patient care
  • Followed infection control procedures to prevent or stop spread of infections
  • Consulted and coordinated with healthcare team members to plan, implement, or evaluate patient care plans
  • Assessed patient's physical and psychosocial status to determine readiness for discharge
  • Performed physical examinations to make tentative diagnoses
  • Ordered, interpreted, and evaluated diagnostic tests to identify and assess patient's condition
  • Assisted physicians with examinations, procedures and other medical tasks
  • Informed physician of patient's condition during procedures
  • Administered medications to patients and monitored for reactions or side effects
  • Monitored, recorded, and reported symptoms or changes in patients' conditions
  • Used computers to complete necessary patient charts and documentation on patients' progress
  • Provided emotional support for families dealing with difficult situations or diagnoses
  • Developed strong relationships with patients through compassionate communication techniques
  • Administered local, inhalation, and intravenous anesthetics
  • Prepared examination rooms with sterile instruments, equipment, and supplies

Education

Personal Support Worker - Health Care

Academy of Learning Career College
Mississauga, ON
04.2023

Coronary Care Nursing - Nursing

Seneca College
Toronto, ON
12.2017

General Nursing And Midwifery - Nursing

Sandhu Institute of Nursing
India,Punjab
10.2014

Skills

  • Mobility Support
  • Assisting with Daily Living
  • Client Requirements
  • Client Relationship Management
  • Personal Care Support
  • Privacy and Confidentiality
  • Household Management
  • Compassionate Client Care
  • Medical Histories and Vital Statistics
  • Continuous Development
  • Safety Behaviors
  • Sterilization Practices
  • Personalized Support
  • Daily Living Skills Instruction
  • Performance Improvement
  • Developing Client Trust
  • Service Documentation
  • ADL Support
  • Communication Assistance
  • Ability to Lift
  • Client Records Management
  • Travel Arrangements
  • Clean Living Spaces
  • Household Organization
  • Household Chores
  • Range of Motion Exercises
  • Dietary Needs
  • Patient Care
  • Hospice and Palliative Care
  • Meal Planning and Preparation
  • Diet and Nutrition
  • Garbage Disposal
  • Word Processing
  • Nursing Assistance
  • Bedsore Prevention
  • Nutritional Support
  • First Aid Certification
  • Administer Medication
  • Company Standards
  • Activities of Daily Living (ADLs)
  • Healthy Eating
  • Cook Healthy Meals
  • Emergency Situations
  • ADLs Assistance
  • Bathing

Languages

English
Professional Working

Certification

  • Registered Nurse ontario and New york
  • General nursing and midwifery in 2014
  • CPR and first aid certification current
  • Coronary care and nursing in2017

Reference

Lovedeep Kalia— Allendale Long Term Care

Residence Service Coordinator

Coordinator

Lovedeep.kalia@halton.ca

Timeline

Staff Nurse

Tyagi Hospital
11.2023 - 02.2024

Personal Support Worker

Age Care Long Term Care
04.2023 - 11.2023

Personal Support Worker

Allendale Long Term Care
03.2023 - Current

Customer Care Representative

Intercity Packers Meat & Seafood
03.2021 - 12.2021

Lead Hand in Packaging

Intercity Packers Meat & Seafood
04.2018 - 03.2021

Cashier

Rajdhani Indian Sweets & Restaurant
06.2016 - 12.2017

Staff Nurse

Ivy hospital
06.2014 - 12.2015

Personal Support Worker - Health Care

Academy of Learning Career College

Coronary Care Nursing - Nursing

Seneca College

General Nursing And Midwifery - Nursing

Sandhu Institute of Nursing

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Amandip Kaur