Christina Gonzalez

• Supervised daily operations to ensure efficient workflow and adherence to company standards.
• Trained and mentored team members on customer service best practices and store policies.
• Managed inventory levels, conducting regular audits to maintain stock accuracy and availability.
• Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
• Coordinated scheduling and shift assignments, optimizing staffing based on peak business needs.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
• Handled project assignments and resets effectively.

• Processed sales transactions accurately using point-of-sale systems.
• Stocked shelves with merchandise, ensuring proper organization and visibility.
• Maintained cleanliness and organization of store displays to improve customer accessibility.
• Collaborated with team members to achieve daily operational goals efficiently.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Assisted customers in locating products and resolving inquiries to enhance shopping experience.
• Assisted customers with product selection and inquiries to enhance shopping experience.

• Selected and prepared distribution orders for shipment to various retail outlets.
• Maintained cleanliness and organization of work areas to comply with safety regulations.
• Collaborated with team members to optimize workflow and reduce processing times for shipments.
• Implemented best practices for packing and labeling items to enhance shipping accuracy.

Executed efficient loading of trucks for delivery to diverse store destinations.

• Assisted clients in selecting appropriate products based on individual preferences and needs.
• Developed familiarity with store layout and product placement to enhance shopping efficiency.
• Provided personalized recommendations to improve customer satisfaction and loyalty.
• Collaborated with team members to maintain a clean, organized shopping environment.
• Selected and packaged online orders for shipment.
• Collected and organized pickup orders.