Christina Ewuzie
Kitchener,Ontario
Summary
Driven professional with a track record of enhancing operational efficiency at IHIOTEES LIMITED through meticulous shipment tracking and vendor relations. Excelled in customer service and database management, ensuring regulatory compliance and improving on-time delivery rates. Demonstrates expertise in office administration and a commitment to maintaining confidentiality and strong customer relationships.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Hollistics Mind And Body Wellness INC.
06.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Logistics Manager
IHIOTEES LIMITED
05.2020 - 06.2023
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Spearheaded the adoption of new technologies such as warehouse automation systems, enhancing overall operational efficiency.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2024
Bachelor of Science - Computer Science
University of Ilorin
12.2006
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Customer Relations
- Documentation and Recordkeeping
- Database entry
- Documentation And Reporting
- Mail handling
- Confidential Document Control
Languages
English
Full Professional
Timeline
Administrative Assistant
Hollistics Mind And Body Wellness INC.
06.2023 - Current
Logistics Manager
IHIOTEES LIMITED
05.2020 - 06.2023
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Computer Science
University of Ilorin
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