Christian Rodriguez De Leon
Richmond
Summary
Friendly and adaptable, with strong passion for customer service. Knowledgeable about food and beverage safety standards and delivering prompt, courteous service. Dedicated to creating memorable dining experiences and contributing to positive team atmosphere.
Overview
1
1
year of professional experience
Work History
Waiter
Aqua Terra Grill
02.2023 - 12.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Host
Aqua Terra Grill
02.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Customer Service Cashier
Aqua Terra Grill
02.2023 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Pronto Cafe
02.2023 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Richmond High School
Richmond01-2023
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waiter
Aqua Terra Grill
02.2023 - 12.2023
Host
Aqua Terra Grill
02.2023 - 12.2023
Customer Service Cashier
Aqua Terra Grill
02.2023 - 12.2023
Cashier
Pronto Cafe
02.2023 - 02.2023
High School Diploma -
Richmond High School
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