Christian Ramos
Banff,AB
Summary
A reliable self-starter with Five years of experience in Customer service. Proactive and willing to work hard. Dedicated and loyal employee. With the intent of gaining experience in Law Enforcement/Security-related fields.
Overview
6
6
years of professional experience
Work History
Seasonal Bylaw Enforcement Officer
Municipal Enforcement
05.2023 - 08.2023
- Spending most of the time in the downtown core of Banff, Seasonal Bylaw Enforcement Officers prioritize the visitor-paid parking zones and enforce and investigate any Bylaw complaints received
- Focusing on the positive experience of residents and visitors as a uniformed officer in the Town of Banff.
Security Supervisor
Jase Security Services Ltd.
11.2022 - 04.2023
- Providing security coverage for Banff, Canmore & Lake Louise, in Hotel and commercial buildings, Hospitals and Medical Facilities, Loss Prevention, Weddings and Special Events, Alarm Response and Parking Lot Control and Access Control
- Using professionalism, and observant skills to quickly react to any situation or incidents that may occur or have occurred
- Providing friendly customer service skills to ensure cooperation between all individuals
- Regularly patrolling on foot and by vehicle to look for signs of vandalism, criminal activity, or vulnerable persons and to show the presence of security professionals.
Supervisor
COWS
06.2017 - 03.2023
- Greeting and serving customers, handling cash - making change, preparing all menu items, replenishing supplies, maintaining a clean atmosphere, supervising staff, opening and closing the store.
Education
Criminal Justice: Policing - Diploma -
Lethbridge College
Lethbridge, AB04.2024
High School General Studies - Diploma -
Banff Community High School
Banff, AB06.2020
Skills
- Ethics and integrity
- Patience and Empathy
Attributes
- Excellent communication skills
- Stay calm, collected and kind in conflict situations as well as resolve them
- Strives to go above and beyond a customer's expectations
- Always willing to learn and do new things
- Cares for the safety of others and self
- Coachable, very easy to teach and always asks questions regarding improvement
- Critical thinking, thinks fast and affectively looking for the best solution in situations
Certifications Licensing
- Class 5 (GDL) Alberta Drivers Licence, 12/19/2026
- ProServe Liquor Staff Training, 11/02/2027
- ProTect Security Staff Training, 11/09/2027
- Security Services and Investigators Act - Security Services, 12/19/2024
References
- Cows Banff, (403) 434-0290, jessica.foster@shaw.ca
- Jase Security Services, (403) 763-7825, wminty@jasesecurity.ca
- Town of Banff - Municipal Enforcement, (403) 762-1260, Stan.Andronyk@banff.ca, Brian.MacEachern@banff.ca
Volunteer Experience
- Royal Canadian Air Cadets
- Parade Crowd Control
Languages
English
Timeline
Seasonal Bylaw Enforcement Officer
Municipal Enforcement
05.2023 - 08.2023
Security Supervisor
Jase Security Services Ltd.
11.2022 - 04.2023
Supervisor
COWS
06.2017 - 03.2023
Criminal Justice: Policing - Diploma -
Lethbridge College
High School General Studies - Diploma -
Banff Community High School
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