Christian Raffaello Abat
St. Thomas
Summary
- Customer Service professional with over 3+ years of experience.
- Excellent communication and collaboration skills, with a talent for conflict resolution and problem solving.
- Adaptable to work in multiple industries, with experience in logistics, real estate, and retail industries.
- Experienced in client relations, with proficiency in administrative support, client negotiations, and consulting.
Overview
5
5
years of professional experience
Work History
Seasonal Postal Clerk
Canada Post
11.2023 - 01.2024
- Responsible for processing of incoming domestic and international mail and parcels, processing a minimum of 300 parcels per shift
- Assisted in the batching and distribution of processed parcels to 20+ cities and counties across Southwestern Ontario
- Performed administrative duties such as data entry and nightly reports for operational analysis and audit purposes
Leasing and Marketing Coordinator
RentCorp Property Management Inc
06.2021 - 09.2021
- Managed all leasing documentation and marketing responsibilities of approximately 300 vacant apartment units
- Acted as a liaison between unit owners and potential tenants, resolving any concerns and overseeing all applicant documentation to facilitate successful lease agreements
- Performed general office duties such as processing applications, organizing documentation, and data entry
Logistics Assistant
Traffic Tech Inc
09.2020 - 01.2021
- Worked alongside operations management in booking inter-provincial, inter-state, and cross-border loads with cargo valuing between $50,000-$100,000
- Maintained relationships with local and cross-border carriers, whilst regularly participating in rate negotiation, maintaining a 60%-80% profit margin per load booked
- Supported other departments within our team such as accounting, tracing, and customer service to provide a uniform experience to customers and carriers
Sales Associate
Payless ShoeSource Inc
10.2018 - 04.2019
- Provided customers with high levels of service and dealt with inquiries using product knowledge and suggested alternative options to approximately 150-200 customers per shift
- Performed floor activities such as ringing POS transactions and maintaining store standards
- Participated in administrative duties, such as inventory and merchandising changes to over 500 products and assisting management with store objectives to achieve sales goals
Education
Bachelor of Arts - Economics
University of Guelph
Guelph, ON12.2024
Skills
- Data entry
- Microsoft Office
- Excel
- Word
- Adaptable
- Leadership
- Training
- Team Collaboration
Languages
English
Native or Bilingual
French
Elementary
Timeline
Seasonal Postal Clerk
Canada Post
11.2023 - 01.2024
Leasing and Marketing Coordinator
RentCorp Property Management Inc
06.2021 - 09.2021
Logistics Assistant
Traffic Tech Inc
09.2020 - 01.2021
Sales Associate
Payless ShoeSource Inc
10.2018 - 04.2019
Bachelor of Arts - Economics
University of Guelph
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