Christian Gonzalez
Palmdale
Overview
21
21
years of professional experience
Work History
UPLIFT FOUNDATION AVCUF
02.2024 - Current
- Mentoring students from 8 years old to 14 years old
- Providing guidance, advise and or feedback on their everyday activities
- Serving various positions and roles such as but not limited to: role model, teacher, counselor, advisor, sponsor, advocate, ally, depending on the specific goals and objectives negotiated with my mentee
- Observe and give feedback to their parents, and the schools, if found anything alarming
- Establishing with the mentee explicit goals and adjectives for the relationship
- Takes the initiative in the relationship, but allowing the mentee to take responsibility for their growth, development of career planning
- Actively listening to mentee
- I volunteer as a coach in basketball camp, for kids from 8 to 14
Retail Sale Specialist
O'Reilly Auto Parts
11.2020 - 11.2023
- Ensure all customers are served professionally by store team members
- Oversee counter sales to ensure team members perform customer services satisfactorily
- Supervise between 10 to 15 employees
- Ensure all team members are working designated schedules and taking mandated breaks and lunches
- Resolve employee conflicts and issues as they arise
- In the absence of manager, make final decisions on retail & Commercial issues
- Manage 80+ daily customer calls, answer calls and clarify product offerings
- De-escalate customer dissatisfaction and conflicts
- Driving work truck
- Delivery of merchandise
- Performing all store closing duties, including closing cash drawers, locking and securing the building, delivery vehicles and setting the security system
Apartment Manager
Gonzalez Management
Los Angeles
03.2013 - 07.2022
- Processed payroll for employees, including calculating wages, deductions, and issuing payments.
- Managed payroll processing for staff members.
- Calculated income and social security tax deductions.
- Assisted in financial planning and analysis to support strategic decision-making.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Performed month-end closing activities.
- Compiled current budget data from estimated revenues, expenses and prior budgets.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
Floorman
Commerce Casino
06.2015 - 03.2020
- Supervised between 25 to 45 dealers
- Managed employee conflict and issues
- High Profile client personal protection and satisfaction while in casino
- Customer service
- Enforced rules and regulations of all games
- Ensured the Integrity of the game play and card handling/changing
- Verified the authenticity of bills over 20-100 dollars
Security Officer
Frescos 2
01.2012 - 01.2013
- Public safety
- Customer service
- Customer Satisfaction
- Lost prevention
- Enforced city and state laws and city municipal codes
Security Analyst
Buffalo Wild Wings
01.2010 - 01.2011
- Lost prevention
- Customer Service
- Managing Employee code conduct
- Public safety
- Part of promotions, marketing management
- Analyst of safety, evacuation protocols and fire codes
- Enforced city and state laws and city municipal codes
Security Specialist
Pechanga Resort and Casino
Temecula
01.2005 - 01.2010
- Public safety
- Lost prevention
- Enforced city and state laws and Sovereign Nation Laws
- Closely working with the sheriff's Department
- Assisted Sheriff's Department with detention and arrests of suspects
- On hands training with special Operations Military Tactics team
- Participated in hostile patron deescalation classes
- Participated in Verbal Judo 101
- Participated in Vidal patron 101
- Participated Patron body language reading classes
Education
Small Business Development - Bookkeeping/Structure & Developing of New Business
ABC TECHNICAL COLLEGE
ON LINE03-2025
Skills
- Payroll administration
- Financial analysis
- Regulatory compliance
- Customer relationship management
- Team leadership
- Inventory management
- Effective communication
- QuickBooks proficiency
- Problem solving
- Customer service
- Conflict resolution
- Data entry
- Team building
- Budget management
- Investigative skills
- Problem-solving abilities
- Reliability
- CPR certified
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Reference
- Shalin Hall (619)316-4114 shalinstudios@yahoo.com
- Ryan Ruiz (951)445-6761
- Michelle Velarde (661)916-7183 michelle.m.borbon@deluxe.com
- Frank Lancaster (661)406-4513
Timeline
UPLIFT FOUNDATION AVCUF
02.2024 - Current
Retail Sale Specialist
O'Reilly Auto Parts
11.2020 - 11.2023
Floorman
Commerce Casino
06.2015 - 03.2020
Apartment Manager
Gonzalez Management
03.2013 - 07.2022
Security Officer
Frescos 2
01.2012 - 01.2013
Security Analyst
Buffalo Wild Wings
01.2010 - 01.2011
Security Specialist
Pechanga Resort and Casino
01.2005 - 01.2010
Small Business Development - Bookkeeping/Structure & Developing of New Business
ABC TECHNICAL COLLEGE