Christian Aguayo
Rialto
Summary
Experienced with coordinating operational support and streamlining processes to enhance efficiency. Utilizes keen attention to detail and effective communication to ensure smooth operations. Knowledge of problem-solving and teamwork dynamics to achieve positive outcomes.
Overview
10
10
years of professional experience
Work History
Operation Support Coordinator
In-N-Out Burger
05.2023 - Current
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Maintained accurate records of all help desk interactions, allowing for improved analysis of recurring issues and identification of areas requiring additional support resources.
- Collaborated with cross-functional teams to implement IT projects, ensuring seamless integration with existing systems.
- Managed hardware inventory, maintaining adequate stock levels to minimize disruptions due to equipment failure or shortages.
- Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
- Configured hardware, devices, and software to set up work stations for employees.
Store Associate
In-N-Out Burger
03.2015 - 05.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
Education
Bachelor of Arts - Criminal Justice
California State University, San Bernardino
San Bernardino, CA01-2027
Skills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
- Customer support
- Positive attitude and enthusiasm
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Project management
Timeline
Operation Support Coordinator
In-N-Out Burger
05.2023 - Current
Store Associate
In-N-Out Burger
03.2015 - 05.2023
Bachelor of Arts - Criminal Justice
California State University, San Bernardino
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