Christa Shaw
Toronto,Ontario
Summary
I have 10+ years of hospitality experience in busy Toronto bars and restaurants in many different settings. I have fantastic beer and food knowledge and have completed my first level Cicerone. I am capable of serving both high volume establishments with high turnover rates, as well as in a more refined setting for casual fine dining. I’ve worked on varied events, and have utilized my organizational skills into occasional management roles. I assimilate into new settings quickly, and take the time to learn the proper product knowledge.
Overview
8
8
years of professional experience
Work History
Server
Terroni
Toronto
06.2023 - Current
- Hired as seasonal staff (server) and kept on throughout the year, including slow season
- Participated in weekly wine training classes to help aid in Italian wine selections for patrons
- Helped train and prepare new hires on proper 'Terronification', preparing them for mock serves
- Performed all opening and closing server duties and aided in other service areas where needed
- Provided proper casual fine dining service, with attention to timing, coursing, etc.
Bartender, Keyholder, Acting GM
The Firkin on Yonge
07.2021 - 11.2021
- Was originally hired as relief-staff which turned into a temporary full-time position
- Took over all GM responsibilities (temporarily), including payroll, cashouts, bank deposits, LCBO and other wine/beer ordering and inventory
- Implemented and improved standards in accordance with Covid restrictions, ensuring guest safety.
Bartender and Keyholder
The John on Bloor
03.2018 - 10.2019
- Was responsible for all facets of FOH duties including cash handling and opening and closing management duties in a fast-paced bar environment
- Was able to recommend beers to others less knowledgeable about Ontario Craft beers (over 40 taps), as well food recommendations for those less experienced with game meats.
Bartender and Keyholder
The Peacock Public House
09.2018 - 04.2019
- Originally hired as a server and became a bartender and supervisor in a modern event space and gastropub
- Was responsible for managing Sundays and building a regular sports following and clientele
- In addition to regular pub trade, was also a key member of executing large parties, events and buyouts such as live music shows and weddings.
Head Bartender and Shift Manager
The Kennedy Public House
03.2016 - 11.2017
- Duties included serving, bartending and some bar management in a fast-paced Gastropub setting
- Created bartenders schedule, as well as handling any FOH time off requests
- Actively participated in management logs, organized staff events, created product knowledge tests, and managed FOH due-back filing and distribution.
References
References available upon request.
Timeline
Server
Terroni
06.2023 - Current
Bartender, Keyholder, Acting GM
The Firkin on Yonge
07.2021 - 11.2021
Bartender and Keyholder
The Peacock Public House
09.2018 - 04.2019
Bartender and Keyholder
The John on Bloor
03.2018 - 10.2019
Head Bartender and Shift Manager
The Kennedy Public House
03.2016 - 11.2017