Chrissy Christmas
Membertou,NS
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
27
27
years of professional experience
Work History
Researcher
RFrancisLaw
Wagmatcook, Nova Scotia
03.2026 - 06.2026
- Conducted comprehensive literature reviews to support research initiatives and identify gaps in existing knowledge.
- Analyzed quantitative and qualitative data using statistical software to derive actionable insights.
- Led initiatives to streamline research processes, enhancing efficiency and reducing project turnaround times.
- Gathered and organized information for research purposes.
- Applied ethical considerations throughout all stages of the research process, safeguarding participant welfare and data integrity.
- Enhanced participant recruitment strategies, ensuring diverse and representative sample sizes.
- Targeted studies on obtaining reproducible findings.
Service Coordinator Supervisor Assistant
Jordan's Princ
Eskasoni Nova Scotia
02.2023 - 09.2023
- Optimized resource allocation by conducting thorough analysis of staffing requirements based on historical data trends in order to meet fluctuating demand levels effectively.
- Reduced client complaints by actively addressing concerns and implementing timely solutions.
- Managed scheduling and resource allocation to optimize service response times.
- Led initiatives to enhance client satisfaction through personalized support strategies.
- Collaborated with other departments to develop seamless processes, improving overall company efficiency and customer satisfaction levels.
Administrative Assistant
Membertou Band Council
Membertou, Nova Scotia
01.2013 - 07.2022
- Perform general office duties at the front desk/reception area to ensure that the office runs smoothly.
- Ensure that the front area is clean and tidy.
- Greet visitors, check employee availability, announce the visitor, and direct the visitor to the employee.
- Answer the telephone, respond to general inquiries, and direct telephone calls.
- Handle all incoming and outgoing correspondence (mail, letters, memos, faxes, etc.) including distribution to employees and to Chief and Council.
- Prepare mail, faxes, Priority Post, Fed Ex, Registered Mail and send out as required.
- Filing and maintaining the filing system. This includes preparing old files for storage.
- Book meeting rooms and make motel reservations for employees, as required.
- Ensure Administration department equipment (i.e. photocopiers, fax machine, postage machine, printers, percolator, etc.) is properly maintained and is in good working order. This includes making service calls, ordering supplies, submitting meter readings, etc.
- Update a list of Preparing bi-weekly Council Meeting packages including organizing, copying, and distributing. These are booklets are distributed by Google drive.
- Taking and preparing Council Meeting minutes and an occasional Finance and Audit meeting minutes.
- Keep track of Membertou Council Resolutions (MCR), including numbering and recording any new or approved MCR. Type Membertou Council Resolutions, memos, letters and envelopes, as required.
- Hand-deliver correspondence as required.
- Update the temporary and new housing lists. File letters in the temporary housing
requests and new housing requests binders. - Fax house repair requests to the Housing Department and then put the request in for the Council meeting.
- Poll the Chief and Council when requested to do so.
- Keep a monthly calendar with the dates, times, and locations of different committee meetings. Print the calendar and put in the Council packages, so that any member of Chief and Council can attend the different committee meetings, if they choose to do so
- Help any technical issue the Chief and Council has with their iPad or phones.
- Book zoom meetings and host them for Chief and Council; schedule, and invite guests, and addresses, as needed.
- Collect bids for tenders at the front office, when required to do so.
- Assisting employees as required.
Gaming Cashier - Supervisor
Membertou
Membertou, Nova Scotia
06.2002 - 01.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Waited on customers, Cashed out prize money, counted money, set the deposit, and float for the day.
- made coffee & tea for customers.
- cleaned and maintained the building.
- Fix machines when needed, contacted Atlantic Lotto if needed.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Call Center Representative
Sydney Call Center
Sydney , Nova Scotia
01.2002 - 05.2002
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Administrative Assistant
Manomet Bay Can Inc.
Halifax, NS
05.2000 - 11.2000
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
Administrative Assistant
Kjipuktuk Aboriginal College
Halifax, NS
10.1999 - 04.2000
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Organized weekly staff meetings and logged minutes.
Education
Some College (No Degree) - Administrative Business Management
NSCC
Sydney, NSBachelor of Arts -
St. Mary's University
Halifax, NS2000
Certificate - Computer Applications For Business
Kjipuktuk Aboriginal College
Halifax, NS01.2000
Level 4- Pre University Program
Kjipuktuk Aboriginal College
Halifax, NS05.1999
Bachelor of Arts - Political Science
Cape Breton University
Sydney06.2028
Skills
- Strong Organizational Skills
- Confidentiality and Data Protection
- Document and File Management
- Research and Analytical Skills
- Ease with Computers and Technology
- Multi-Line Telephone Systems
- Office Equipment Operation
- Computers and Technology
- Supply Inventory Control
- Multitasking and Time Management
- Meeting Minutes
- 10-Key Proficiency
- Correspondence Writing
- Travel Administration
- Memo Preparation
- Data Entry Documentation
- Document Sorting
- Inventory System
- Transporting Files
- Invoice Processing
- Cash Deposit Preparation
- Meeting Planning
- Employee Training
- Mail Management
- Skilled in Microsoft Office
- Payment Distribution
- PC Proficiency
- Directing Callers
- Office Supplies and Inventory
- Administrative Procedures
- Program File Distribution
- Travel Arrangement Management
- Hotel Accommodations
- Remote Conferencing
- Order Placement
- Highly Efficient and Productive
- Timeline Planning and Management
- Postage Meter
- Sensitive Material Handling
- Cash Drawer Management
- Administrative and Clerical Support
- Reception Duties
Additional Information
References:
Kim Milley
Membertou, NS
(902) 919-6351
Brittney Paul
Membertou, NS
(902) 818-4529
Rosalie Francis
Sipekne'katik, NS
(902) 751-1753
Timeline
Researcher
RFrancisLaw
03.2026 - 06.2026
Service Coordinator Supervisor Assistant
Jordan's Princ
02.2023 - 09.2023
Administrative Assistant
Membertou Band Council
01.2013 - 07.2022
Gaming Cashier - Supervisor
Membertou
06.2002 - 01.2013
Call Center Representative
Sydney Call Center
01.2002 - 05.2002
Administrative Assistant
Manomet Bay Can Inc.
05.2000 - 11.2000
Administrative Assistant
Kjipuktuk Aboriginal College
10.1999 - 04.2000
Some College (No Degree) - Administrative Business Management
NSCC
Bachelor of Arts -
St. Mary's University
Certificate - Computer Applications For Business
Kjipuktuk Aboriginal College
Level 4- Pre University Program
Kjipuktuk Aboriginal College
Bachelor of Arts - Political Science
Cape Breton University