Chris Sdrakas
Toronto
Summary
Dedicated and industrious professional, poised to make a meaningful impact as a vital team member in the field of facility management. Renowned for my unwavering commitment to excellence, I bring to the table a meticulous attention to detail and a methodical approach to every task. With a reputation for impeccable organizational skills, I am well-prepared to streamline operations and maximize efficiency in facility management.
Friendly professional with many years of experience working as welcoming and inviting presence at high-end hotels and apartment buildings. Enthusiastic and helpful customer support staff member catering to specific needs and enhancing overall experiences.
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
33
33
years of professional experience
Work History
Security Officer
Dolphin Casino
Toronto
12.2025 - Current
- Monitored casino premises to ensure guest and employee safety.
- Conducted regular patrols to identify potential security risks.
- Responded to incidents and emergencies with appropriate protocols.
- Enforced casino policies and procedures among guests and staff.
- Trained new security personnel on operational procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Security Guard
Gardner Museum
10.2025 - 01.2026
- Monitored museum premises to ensure safety and security of exhibits and visitors.
- Conducted regular patrols to detect and report suspicious activities.
- Assisted visitors with inquiries and provided directions throughout the museum.
- Maintained detailed logs of daily activities and unusual occurrences for records.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Observed surveillance cameras for any suspicious activity or intruders.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security / Doorman
Rally’s Bar
05.2024 - 11.2024
- Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
- Assisted with loading and unloading of vehicles, ensuring that all items were safely transported to their destination.
- Monitored CCTV systems, responding quickly to any security issues or suspicious activity.
Security Doorman
The Forth Event Space
09.2022 - 12.2023
- Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
- Assisted with loading and unloading of vehicles, ensuring that all items were safely transported to their destination.
- Monitored CCTV systems, responding quickly to any security issues or suspicious activity.
- Managed access control systems by granting access to authorised personnel only.
- Maintained order in public areas by intervening in cases of disruptive behaviour or potential threats to safety.
- Supervised deliveries and ensured that goods were stored securely until collected by authorised staff members.
- Conducted regular patrols of the building perimeter, looking for signs of criminal activity or trespassers.
- Provided assistance during special events such as conferences or parties, controlling access points and monitoring guests' behaviour.
- Arranged private or taxi transportation for residents and guests, gathered packages and delivered personal belongings to resident apartments.
Casual contract position
Unity Health Network
01.2023 - 05.2023
- Transported patients in beds and wheelchairs, between wards and various departments for medical tests
- Delivered clean linen to wards
- Collected waste, some of which may be hazardous and delivered to appropriate area for disposal
- Moved furniture, and medical equipment safely to various areas of the hospital as well as hung curtains
- Effectively communicate with staff and patients
- Ensured that the patients were comfortable and transported with care
Security/Door Greeter
King and Queen’s Event Space
05.2022 - 12.2022
- Greeted customers as they entered the building and provided directions to their desired destination.
- Provided customer service assistance, including answering questions about store products, services, and policies.
- Maintained a clean and organized entrance area by removing debris and wiping down surfaces.
- Assisted with managing the flow of foot traffic into the facility by controlling access points when necessary.
- Alerted security personnel of any suspicious or disruptive activities in the vicinity.
- Monitored surveillance cameras to ensure safety of customers and staff members.
Packaging Associate
Crate 61
Picking
04.2020 - 05.2022
- Ensured safe operation of a forklift
- Labelled, recorded, and inspected packaging to prepare for shipment or storage
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks
- Completed processing activities to conform to laws, safety standards and product hygiene standards
- Measured product sizes, packaging equipment needed and packing options
- Identified and sorted items for packaging according to product specifications.
- Labeled packages with barcodes, weight, and other information.
VIP Personal Protection
Hellenic Police
01.1993 - 01.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Excellent judgement and interpersonal skills
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours, night, weekend, and holiday shifts
- Demonstrated common sense
- Ability to work alone and with a team
- Sound decision making
- Provided armed personal bodyguard security services to government officials
- Ensured maintained safety for government officials
- Maintained energy and enthusiasm in fast-paced environment
- Ensured all vehicles were well maintained / cleanliness
- Excellent physical strength
- Conducted daily security checks to identify potential threats and hazards.
- Provided close protection services for high-profile individuals in public settings.
- Monitored CCTV cameras and ensured safety of personnel in the facility.
- Performed regular patrols around the premises to detect any suspicious activity.
- Responded quickly to emergency situations, assessed risks, and implemented appropriate countermeasures.
- Developed detailed plans for evacuation routes in case of emergencies.
- Maintained contact with other security personnel to coordinate activities and ensure consistent coverage.
- Inspected personal belongings of visitors before they entered the facility.
- Assisted in conducting background checks on new employees and contractors.
- Analyzed incident reports and identified areas where additional security measures were needed.
- Investigated incidents that occurred within assigned area of responsibility.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to physical security operations.
- Provided training on proper use of firearms, self-defense techniques, and other protective measures.
- Coordinated with law enforcement agencies when necessary to provide support during critical incidents.
- Maintained logs of all activities performed while on duty as well as records of incidents reported or observed.
- Prepared comprehensive reports on investigations conducted as well as recommendations for improvement.
- Supervised team members during shifts to ensure proper implementation of security protocols.
- Created strategies for responding effectively to various types of threats or hostile situations.
- Adhered strictly to standard operating procedures while performing duties.
- Identified potential vulnerabilities in current systems and suggested improvements accordingly.
- Diffused tense situations by leveraging training in defensive tactics and non-lethal response techniques.
- Kept watchful eye on perimeter areas using closed-circuit cameras and binoculars whenever necessary.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Monitored CCTV systems to ensure safety and security of premises.
Education
Personal Bodyguard Certification -
VIP Protection Services Institute
IsraelCertification of Physical Education And Sports Science -
University of Thessaly
Thessaly, GreeceHigh School Diploma -
High School of Thessaly
Thessaly, GreeceSkills
- Conscientious and Detail-Oriented
- Facilities Inspection and damage prevention
- Excellent Communications
- Productivity and Time Management
- WHIMS and Safety Certified
- Troubleshooting
- Motivated and honest
- Lift up to 50 lbs
- Supply Inventory Management
- Guest Satisfaction
- Reliable exceptional attendance
- Public Safety
- Adaptable to corporate procedures
- Flexible
- Responsible
- Problem solver
- Very organized
- Excellent leadership skills
- Ability to work independently
- Ability to work with a team
- Strong interpersonal skills
Additionalinformation
Fully vaccinated against the Covid-19 virus, Valid driver’s license / own vehicle, References available upon request
Timeline
Security Officer
Dolphin Casino
12.2025 - Current
Security Guard
Gardner Museum
10.2025 - 01.2026
Security / Doorman
Rally’s Bar
05.2024 - 11.2024
Casual contract position
Unity Health Network
01.2023 - 05.2023
Security Doorman
The Forth Event Space
09.2022 - 12.2023
Security/Door Greeter
King and Queen’s Event Space
05.2022 - 12.2022
Packaging Associate
Crate 61
04.2020 - 05.2022
VIP Personal Protection
Hellenic Police
01.1993 - 01.2019
Personal Bodyguard Certification -
VIP Protection Services Institute
Certification of Physical Education And Sports Science -
University of Thessaly
High School Diploma -
High School of Thessaly