Chris Nguyen
TORONTO
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Concessions Cashier
Rogers Centre
03.2019 - Current
- Consistently provided friendly service to promote better customer engagement.
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained clean, organized workspace according to operational standards.
- Responded to customer complaints to help resolve issues.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Adhered to alcohol service policies and procedures.
Runner/Busser
Maple Leaf Sports & Entertainment
11.2023 - Current
- Maintained accurate logs of all deliveries and trips.
- Delivered correct food items to tables according to order documentation.
- Directly interacted with customers at each location to build loyalty.
- Maintained speed of service for food orders while minimizing errors and complaints "increased sales by 8%".
- Arranged tables and chairs for special occasions and events.
- Checked ID cards and verified bar guests were of legal age.
Sales Associate
Sporting Life
11.2022 - 03.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Assembled promotional displays to increase brand awareness and attract customers.
Education
High School Diploma -
Western Technical-Commercial School
05-2015
Skills
- Teamwork and collaboration
- Independent judgement
- Problem-solving
- Quick learner
- Strong work ethic
Languages
English
Timeline
Runner/Busser
Maple Leaf Sports & Entertainment
11.2023 - Current
Sales Associate
Sporting Life
11.2022 - 03.2023
Concessions Cashier
Rogers Centre
03.2019 - Current
High School Diploma -
Western Technical-Commercial School
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