Lindsey Johnston
Oshawa,ON
Summary
My objective is to obtain full time summer employment and continue working part time in the fall; as I am attending Durham College.
Proven to enhance customer satisfaction at Tribute Community Centre, adept in cash register operation and excelling in teamwork. Demonstrated adaptability across roles, from concessions cashier to attractions operator, significantly improving service efficiency. Skilled in maintaining high service standards under pressure, showcasing exceptional customer service and collaboration abilities without relying on numerical quantification.
Overview
3
3
years of professional experience
Work History
Concessions Cashier
Tribute Community Centre
02.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Collaborated with team members to ensure smooth operations during high-volume periods.
- Efficiently restocked supplies as needed, maintaining optimal levels for uninterrupted service.
Restaurant Hostess
IHOP
08.2021 - 08.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Busser
IHOP
08.2021 - 08.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Attractions Operator
Niagara Falls Fun Zone
08.2021 - 08.2022
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Contributed to a positive work environment by collaborating effectively with team members and supervisors.
- Enhanced guest experience by operating attractions safely and efficiently.
- Contributed to a high level of guest satisfaction by consistently providing friendly, professional service in all interactions.
Education
Emergency Services: 911 Calls And Communications
Durham College
Oshawa, ON04.2027
High School Diploma -
Monsignor Paul Dwyer Catholic High School
Oshawa, ON06.2024
Skills
- Customer Service
- Team Player
- Stocking and Replenishing
- Cash Register Operation
- Payment Transactions
- Adaptability and Flexibility
- Teamwork and Collaboration
- G1 License: working towards G2
REFERENCES
Ray Yaworski
ray.yaworski@gmail.com
(905) 646-4524
Richard Burcuson, author
(613) 769-8629
Kaiyden Hare
(905) 925-3962
Timeline
Concessions Cashier
Tribute Community Centre
02.2023 - Current
Restaurant Hostess
IHOP
08.2021 - 08.2022
Busser
IHOP
08.2021 - 08.2022
Attractions Operator
Niagara Falls Fun Zone
08.2021 - 08.2022
Emergency Services: 911 Calls And Communications
Durham College
High School Diploma -
Monsignor Paul Dwyer Catholic High School