Chris Giannaris
Toronto,ON
Summary
Dedicated music enthusiast seeking a role in the music industry. Professional with strong background in account coordination, adept at managing client relationships and streamlining processes. Proven ability to collaborate effectively with teams to achieve high-impact results. Skilled in project management, communication, and problem-solving, ensuring adaptability to changing needs while maintaining reliability and focus on outcomes.
Overview
8
8
years of professional experience
Work History
Guitar and Bass Specialist
Cosmo Music
08.2021 - Current
- Achieved over a million dollars in sales last year alone.
- Consistently lead sales within the company over the last three years
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with brands and vendors to achieve sales goals on time and exceed quotas.
Operations Agent
Royal Bank of Canada
08.2018 - 09.2019
- Exceeded daily case quotas, averaging over 30 calls a day to clients across the globe.
- Enhanced customer satisfaction with timely resolution of issues, clear communication, and follow-up on concerns.
- Maintained up-to-date knowledge of industry best practices, trends, and technologies by attending relevant conferences and training sessions.
Sales Force Development Assistant
Bayer Inc.
05.2017 - 09.2017
- Participated in strategic planning sessions with development team members, contributing to long-term goals and objectives.
- Assisted in creating SOPs in efforts to expand sales team knowledge and contribute to overall team success
Education
Bachelor of Arts - Applied Economics
Queen's University
Kingston, ON04-2020
Skills
- Expert in MS Office, Keynote, Google Suite
- Social Media Strategy: Meta, TikTok
- Project Management
- Team Work
- Data analysis
- Creativity
- Customer service and correspondence
- Sales Strategy Development
- Problem resolution
- Trend Analysis
Musical Experience and Skills
- Experienced live musician
- Proficient in multiple Digital Audio Workstations
- Amassed over a million stream with my project "Bloom"
- Skilled in working creatively with a team to achieve common goals
Timeline
Guitar and Bass Specialist
Cosmo Music
08.2021 - Current
Operations Agent
Royal Bank of Canada
08.2018 - 09.2019
Sales Force Development Assistant
Bayer Inc.
05.2017 - 09.2017
Bachelor of Arts - Applied Economics
Queen's University
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