Chongyunkai Mo
Toronto
Summary
- Detail-oriented and organized, able to maintain high efficiency in a busy environment
- Friendly and approachable, adept at communicating and building good interpersonal relationships
- Adaptable to changes, quick to adapt to new tasks and environments
- Strong time management skills, able to effectively manage multiple tasks and work under pressure
- Language spoken: English & Mandarin
- Beginner at Excel and Word
Overview
8
8
years of professional experience
Work History
Boba Barista
茶话弄 Chahalo DT
03.2023 - 01.2025
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Bubble Tea Shop Staff(Cashier & Barista）
丧茶 SongTea DT
422 Spadina Avenue
12.2020 - 06.2022
- Independently managed online and in person orders during peak hours, completing volume of 20-35 cups of bubble tea orders within one hour
- Handled cash register, processed cash and credit card transactions accurately
- Tailored orders to customers needs, familiar with various flavors and recipes
- Provided excellent customer service, addressed customer questions and needs when needed.
- Managed store inventory and supplies, ensuring timely replenishment
School Campus Magazine and News Assistant Editor
Laibin Senior High School
Laibin, Guangxi, China
03.2017 - 06.2018
- Manuscript Formatting & Document Layout
- Skilled at working independently and collaboratively in team environment.
- Paid attention to detail while completing assignments.
- Self-motivated, with strong sense of personal responsibility.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines
Education
Bachelor of Arts -
Toronto Metropolitan University
Toronto10.2024
High School Diploma -
Canadian Higher Learning Academy
Toronto, ON05.2019
High School Diploma -
Laibin Senior High School
Laibin, Guangxi, China07-2018
Skills
- Adaptable to changes, quick to adapt to new tasks and environments
- Outstanding customer service skills, effective communication with customers from diverse backgrounds
- Strong teamwork abilities, able to collaborate with colleagues effectively
- Proficient in using POS systems and electronic payment devices
Timeline
Boba Barista
茶话弄 Chahalo DT
03.2023 - 01.2025
Bubble Tea Shop Staff(Cashier & Barista）
丧茶 SongTea DT
12.2020 - 06.2022
School Campus Magazine and News Assistant Editor
Laibin Senior High School
03.2017 - 06.2018
Bachelor of Arts -
Toronto Metropolitan University
High School Diploma -
Canadian Higher Learning Academy
High School Diploma -
Laibin Senior High School