Niagara Club Roma Women's Regional Soccer Team, 2015 to current (U 21)
Competetive Dance member at Ballet etc, 2010 to 2016
Timeline
Chloe Vogiatzis
St. Catharines,ON
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Frescos Euro Grille And Bar
05.2023 - 09.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Busser/Hostess
Frescos Euro Grille And Bar
12.2018 - 08.2022
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Trained new staff in bussing and cleaning procedures.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Supported team members with additional tasks, promoting a positive work environment.
Displayed excellent time management skills while balancing multiple tasks simultaneously.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Bachelor of Arts - Sociology
Western University
London, ON
04.2026
High School Diploma -
Denis Morris Catholic High School
St. Catharines, ON
06.2022
High School Diploma -
Saint Francis Catholic Secondary School
St. Catharines, ON
06.2021
Skills
Strong Work Ethics
Exceptional customer service
Cash Handling
Guest Engagement
Hospitality service expertise
High-volume dining
Service prioritization
Order Accuracy
Sales Techniques
Guest Relations Management
Point-of-sale operation
Reliable and Responsible
Accomplishments
Achieved sales and customer satisfaction by completing service with accuracy and efficiency.
Additional Information
Greek Community Festival
Out of the Cold
Club Roma Soccer Club
Pilgrimage
Fundraise for Niagara Peninsula Children's Centre
Fundraise for Walker Cancer Centre
Niagara Club Roma Women's Regional Soccer Team, 2015 to current (U 21)
Traveling, training, and competing year-round
Team fundraising events
Competetive Dance member at Ballet etc, 2010 to 2016