I aim to obtain a position where my creativity, problem-solving skills, and experience in worldwide hospitality can be utilized to enhance guest experiences and drive organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SERVER
Glowbal Restaurant Group
06.2025 - 08.2025
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server Supervisor
White Spot
04.2025 - 07.2025
Obtained cash bank and stocked service bar to prepare for operation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Tasty Indian Bistro
01.2024 - 07.2025
- Delivering exceptional customer service through warm greetings, correct order taking, and timely delivery of food and beverages.
- Accommodating suggestions of food pairing with wine & specialty cocktails.
- Proficiency in POS systems operation, menu knowledge, and maintaining cleanliness standards.
Server
Virgin Voyages
01.2022 - 11.2023
- Demonstrating extensive knowledge of seasonal menu items, wine pairings, and gourmet dishes to assist guests with informed dining choices.
- Executing multi-course serving with precision and maintained seamless communication with the kitchen and bar staff to ensure timely service.
- Accommodating special requests, allergies, and dietary needs.
- Handling customer complaints with professionalism, maintaining the restaurant's reputation and ensuring guests left with a positive impression.
- Recording orders accurately in the MICROS system, handling payment transactions and promptly presenting guests with physical checks.
Mixologist
Davinci Gourmet
01.2018 - 12.2019
- Proficiently preparing and serving a wide range of alcoholic beverages, cocktails, and specialty drinks to patrons, ensuring quality and consistency.
- Creating visually appealing and flavorful cocktails by combining ingredients and techniques with creativity and precision.
- Engaging with customers to provide menu recommendations, answer questions about ingredients and preparation methods, and accommodate special requests.
- Demonstrating strong communication skills to liaise effectively with customers, fellow staff members, and management, fostering a positive and collaborative work environment.
Server
Westin
07.2017 - 01.2018
- Taking and serving food and beverage orders to guests.
- Setting up restaurant & bar according to event type and service standards.
- Maintaining cleanliness and organization of the bar area, including glassware, utensils, and ingredients.
- Following hygiene standards to enhance the guest experience.
Server Assistant
The Oberoi Hotels & Resorts
07.2016 - 01.2017
- Delivering food and drink orders for in-room dining.
- Arranging tables appropriately for various events and service standards in Banquets.
- Assisting guests with menu inquiries and dietary restrictions.
- Coordinating with kitchen staff to ensure timely order fulfillment and special requests.
- Processing orders and payments accurately using the MICROS system.
Education
Bachelor of Science - Hospitality & Hotel administration
Institute of Hotel Management
Ahmedabad, India
07-2016
Diploma - Hospitality Post Degree
Vancouver Community College
Vancouver, BC
08-2025
Skills
Effective communication
Attention to detail
Multitasking abilities
Problem-solving skills
Teamwork & Collaboration
Adaptability
Time management
Strong work ethics
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
Serving it right
Food safe
Mixology/Bartending
Timeline
SERVER
Glowbal Restaurant Group
06.2025 - 08.2025
Bartender/Server Supervisor
White Spot
04.2025 - 07.2025
Server
Tasty Indian Bistro
01.2024 - 07.2025
Server
Virgin Voyages
01.2022 - 11.2023
Mixologist
Davinci Gourmet
01.2018 - 12.2019
Server
Westin
07.2017 - 01.2018
Server Assistant
The Oberoi Hotels & Resorts
07.2016 - 01.2017
Bachelor of Science - Hospitality & Hotel administration