Chloe Mahallati
San Diego
Summary
Dedicated professional with strong customer service and relationship building skills. Experienced in fostering positive environments, ensuring effective communication, and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Live-Out Nanny
Sittercity
San Diego, CA
06.2024 - Current
- Developed and maintained daily routines to ensure children's emotional and educational growth.
- Implemented creative activities that encouraged learning and skill development in children.
- Communicated regularly with parents to discuss children's progress and address concerns.
- Fostered a nurturing environment that supported children's individual needs and interests.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Front Desk Receptionist
Smile San Clemente
San Clemente, CA
09.2023 - 04.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Addressed patient inquiries, providing timely information and resolving concerns effectively.
- Coordinated communication between patients and medical staff to streamline service delivery.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Developed strong working relationships with team members, fostering a positive work environment.
Cashier/Customer Service Representative
New York Upper Crust Pizza
Irvine, CA
05.2021 - 07.2023
- Maintained clean and organized checkout area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries, providing product information and recommendations.
- Managed cash register operations, ensuring proper cash handling procedures were followed.
- Collaborated with team members to streamline service flow during peak hours.
- Resolved customer complaints efficiently, promoting retention and satisfaction levels.
Education
High School Diploma -
University High School
Irvine, CA06.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Relationship building
- Customer satisfaction measurement
- Team development
Timeline
Live-Out Nanny
Sittercity
06.2024 - Current
Front Desk Receptionist
Smile San Clemente
09.2023 - 04.2024
Cashier/Customer Service Representative
New York Upper Crust Pizza
05.2021 - 07.2023
High School Diploma -
University High School