Chloe Looyen
Brockville,ON
Summary
Passionate about the value volunteerism brings to the community, and experienced in volunteer management. Ability to work in a fast-paced environment of change, while handling a variety of duties and meeting multiple deadlines. Creative problem-solving skills, with a keen eye for detail. Skilled in building, maintaining, and sustaining relationships with community partners.
Overview
3
3
years of professional experience
Work History
Distress Centre Community & Engagement Coordinator
DSLG
07.2023 - Current
- Volunteer management.
- Coordination of Distress Centre shifts, including covering Distress Centre shifts when needed.
- Reviewing reports.
- Organizing volunteer events.
- Promoting the program throughout the community and online
- Networking, building and maintaining relationships with various agencies and organizations throughout the community.
- Attending events on behalf of the Distress Centre.
- Collaboration with the Distress Centre team.
- Maintained detailed data records.
Volunteer
Distress Centre of Lanark, Leeds and Grenville
01.2022 - 07.2023
- Assisted with special events.
- Completed over 350 volunteer hours working on the distress line supporting individuals through a variety of circumstances in their lives by providing active listening, resources and de-escalation/safety planning for those at risk of suicide.
- Have continued to provide training for new volunteers following completion of placement hours.
- Used strong interpersonal communication and leadership skills focusing on strengths-based feedback to train new volunteers.
Distress Centre Placement Student
DSLG
03.2023 - 04.2023
- Over the course of 240 hours, I provided program support through the development of training on a variety of mental health topics.
- Provided listening support, resources, safety planning and suicide interventions to Distress Line callers.
- Engaged in observation and delivery of training for new volunteers.
- Represented the Distress Centre as a placement student at community events.
- Provided training shifts to over 10 new volunteers on the Distress Line.
Education
Diploma - Mental Wellness And Addictions Worker
St. Lawrence College
Brockville, ON06-2023
Certificate -
Non-Violent Crisis Intervention Training (CPI)
Brockville, ON09-2024
Certificate -
Mental Health First Aid Training
Brockville, ON06-2024
Certificate - Canadian Red Cross
Psychological First Aid Training
Kingston, ON05-2023
Certificate - Applied Suicide Intervention Skills Training
ASIST Training
Kingston, ON03-2023
Skills
- Volunteer management and coordination
- Interpersonal and relationship building
- Organization and time management
- Community outreach
- Ability to work in a challenging environment of change
- Event planning and coordination
- Teamwork and collaboration
- Able to work independently with minimal supervision
- Program development
- Policy, protocol, and procedure development
- Suicide and crisis intervention
Timeline
Distress Centre Community & Engagement Coordinator
DSLG
07.2023 - Current
Distress Centre Placement Student
DSLG
03.2023 - 04.2023
Volunteer
Distress Centre of Lanark, Leeds and Grenville
01.2022 - 07.2023
Diploma - Mental Wellness And Addictions Worker
St. Lawrence College
Certificate -
Non-Violent Crisis Intervention Training (CPI)
Certificate -
Mental Health First Aid Training
Certificate - Canadian Red Cross
Psychological First Aid Training
Certificate - Applied Suicide Intervention Skills Training
ASIST Training
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