Summary
Overview
Work History
Education
Volunteer Work
Awards & Scholarships
Timeline
Generic

Chloe Gauthier

Vancouver,BC

Summary

Resourceful and detail-oriented with extensive experience in both team-based and independent capacities. Passionate about psychological health and well-being and community involvement, highlighted through volunteer work. Communicates clearly, effectively and professionally in oral and written formats in both English and French. Eager to contribute a strong work ethic, a warm personality, and excellent organizational skills to any setting.

Overview

5
5
years of professional experience

Work History

Guest Experience Manager

Lagree West
North Vancouver, BC
05.2023 - 08.2023
  • Greeted walk-in & phone guests, determining interests & needs.
  • Handled payment processing and provided customers with receipts.
  • Managed customer complaints & rectified issues.
  • Organized & cleaned reception, studio, & washroom areas for strong visual presentation.

Concierge

Planta Yorkville
Toronto, ON
11.2021 - 05.2022
  • Greeted guests & sat customers at tables or in waiting areas.
  • Supported serving staff, food runners & bussers to keep dining room presentable and ready for guests.
  • Answered phone inquiries to schedule & confirm reservations, record takeout orders & respond to service questions.
  • Completed closing duties, including emptying trash, safeguarding alcohol & polishing silverware.

Customer Service Associate

Pedalheads
Vancouver, BC
05.2021 - 08.2021
  • Full-time associate for bike, swim, & sports camp for young children.
  • Interacted with customers to provide & process information in response to inquiries, concerns, requests about services & products.
  • Kept customer & system account information accurate & current to support timely resolutions for concerns.
  • De-escalated emergencies with conflict mediation & problem-solving.

Private English Tutor

CNK English
Toronto, ON
01.2021 - 04.2021
  • Taught English language skills to students from kindergarten to adulthood.
  • Lessons encompassed range of skill-building activities for speaking, writing, reading, & listening.
  • Built student confidence & coached students through challenging material with positive reinforcement.
  • Required constant adaptation to level & improvement of each student

Community Service Captain, Student Gov't (Elected)

York House School
Vancouver, BC
04.2019 - 06.2020
  • Ran a successful campaign, elected by student body & teachers
  • Primary facilitator of volunteer work & community connection
  • Liaison between students, school administration, & 3rd party organizations
  • Organized school-wide fundraising for events such as the Terry-Fox Run & International Women's Day

Senior Student Ambassador

York House School
Vancouver, BC
09.2018 - 06.2020
  • Participated in variety of extra-curricalar events as school representative
  • Supported event set-up & clean-up, catering, & networking

Regional Initiatives Director

Sustainable Youth Canada
Vancouver, BC
10.2018 - 06.2020
  • Collaborated with a team to raise awareness about sustainability
  • Supervised the planning of a Sustainability Fair and acted as primary correspondent with the with 15 participating organizations

Lead Youth Ambassador

Reach for Outer Space
Vancouver, BC
09.2018 - 07.2020
  • Founded & spearheaded student team to support projects & goals of NGO
  • Directed team to create “reading corners” for emergency shelters & community center, funded through organization of several fundraising initiatives

Education

Clinical Psychology Major

University of Toronto
Toronto, ON
04-2025

Certificate: Psychedelic-Assisted Therapy -

Numinus
Vancouver, BC
10-2023

Volunteer Work

YWCA Munroe House (2018-2020) - Vancouver, BC

  • Organized monthly celebrations at women & children's emergency shelter

KidSafe (2018-2019) - Vancouver, BC

  • Bi-weekly tutoring for elementary students of low-income families

Girls2Learn, York House School (2018-2019) - Vancouver, BC

  • Bi-weekly tutoring for grade 2 girls

Quest Food Exchange (2018-2019) - Vancouver, BC

  • Semi-annual food recovery & redistribution

Awards & Scholarships

University Of Toronto Scholar, University of Toronto (2020) - $7,500

AP International Diploma, AP College Board (2020)

National AP Scholar (Canada), AP College Board (2020)

AP Scholar with Distinction, AP College Board (2020)

AP Comparative Government & Politics Book Prize, York House School (2020)

AP English Literature & Composition Book Prize, York House School (2020)

Liu-Fei Family Excellence in Literature Award, York House School (2020)

Timeline

Guest Experience Manager

Lagree West
05.2023 - 08.2023

Concierge

Planta Yorkville
11.2021 - 05.2022

Customer Service Associate

Pedalheads
05.2021 - 08.2021

Private English Tutor

CNK English
01.2021 - 04.2021

Community Service Captain, Student Gov't (Elected)

York House School
04.2019 - 06.2020

Regional Initiatives Director

Sustainable Youth Canada
10.2018 - 06.2020

Senior Student Ambassador

York House School
09.2018 - 06.2020

Lead Youth Ambassador

Reach for Outer Space
09.2018 - 07.2020

Clinical Psychology Major

University of Toronto

Certificate: Psychedelic-Assisted Therapy -

Numinus

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Chloe Gauthier