Dynamic Guest Experience Manager at McCram Inc, skilled in guest relations management and clear interpersonal communication. Enhanced service quality through innovative feedback mechanisms and effective training programs. Proven ability to resolve guest concerns and maintain compliance, ensuring a consistently exceptional experience for all patrons.
Guest experience professional with refined approach to elevating customer satisfaction and operational standards. Expertise in optimizing guest interactions and resolving issues swiftly. Known for fostering collaborative team environment and adapting to dynamic situations with ease. Key skills include conflict resolution and strategic planning.
ServSafe
Advancing Your Leadership
Developing the Leader in Me
St.Johns ambulance First Aid