Chloe Costello
Carlsbad
Summary
Results-driven professional with a track record of enhancing team productivity and customer satisfaction. Demonstrated leadership in managing tasks and relationships, ensuring operational efficiency while consistently delivering high-quality service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member
Trader Joe’s
Vista
11.2024 - 06.2026
- Delivered efficient, high-volume customer service in a fast-paced grocery environment.
- Assisted customers in selecting products and answering questions.
- Operated register, handling cash, card, and mobile payments accurately.
- Stocked, rotated, and organized inventory to ensure product freshness and appealing presentation.
- Assisted with unloading deliveries and maintaining organized backstock.
- Supported various departments: grocery, frozen, meat, flowers, produce, deli, fresh, and checkout.
- Adhered to food safety and sanitation standards consistently.
- Collaborated with team members to efficiently complete daily store tasks.
Shift Manager
La Costa Coffee Roasting
Carlsbad
04.2016 - 11.2024
- Achieved 100% attendance rate, covering shifts during peak periods.
- Operated register proficiently, maintaining a clean and organized store.
- Quickly mastered drink recipes and espresso bar etiquette for efficient service.
- Built rapport with regular customers through friendly interactions.
- Fostered effective communication with staff members to enhance teamwork.
Retail Associate
Landmark Plant Co
Oceanside
10.2023 - 01.2024
- Maintained optimal presentation of plant displays to enhance visual appeal.
- Assisted customers with plant selection and provided care recommendations.
- Organized backroom storage areas for efficient merchandise access.
- Nurtured live vegetation to ensure healthy growth and vitality.
- Stocked and cleaned shelves to uphold store organization and cleanliness.
- Applied extensive plant care knowledge to support customer inquiries.
Cashier
Sprouts Farmers Market
Encinitas
12.2014 - 04.2016
- Executed cash register operations with speed and accuracy for enhanced customer experience.
- Quickly memorized produce codes to facilitate efficient checkout processes.
- Provided exceptional customer service by resolving inquiries and issues promptly.
- Handled cash, check, debit, and credit card transactions accurately through point-of-sale system.
Education
Esthetician License - Esthetics
Palomar Institute of Cosmetology
San Marcos, CA12-2021
Associates - Marketing
Mira Costa College
Oceanside06-2018
High School Diploma -
High Tech Highschool
San Marcos06-2014
Skills
- Espresso machine operation
- Customer service excellence
- FIFO inventory method
- Cash handling and POS systems
- Food safety compliance
- Sanitation compliance
- Microsoft word/Excel
- Inventory management strategies
- Workflow optimization
- Operational consistency
- Team collaboration skills
- Training and onboarding processes
- Priority management techniques
- Reliability and adaptability traits
- Leadership capabilities
Awards
Excellence for Outstanding Retail (Palomar Institute of Cosmetology 2021)
Certification
- California Licensed Esthetician
Accomplishments
- Young People's Poetry Winner (2013)
Timeline
Crew Member
Trader Joe’s
11.2024 - 06.2026
Retail Associate
Landmark Plant Co
10.2023 - 01.2024
Shift Manager
La Costa Coffee Roasting
04.2016 - 11.2024
Cashier
Sprouts Farmers Market
12.2014 - 04.2016
Esthetician License - Esthetics
Palomar Institute of Cosmetology
Associates - Marketing
Mira Costa College
High School Diploma -
High Tech Highschool