CHIYO MINAMI
Toronto
Summary
Strategic systems leader with experience spanning systems optimization, legal compliance, people operations, and cross-functional project delivery. Skilled at building scalable processes, fostering organizational alignment, and driving initiatives that enhance efficiency, transparency, and growth.
Overview
7
7
years of professional experience
Work History
Chief of Staff (Co-op Position)
PostGrid
06.2024 - Current
- Drive cross-functional and people operations excellence by aligning leadership priorities, strengthening interdepartmental communication, and supporting employee lifecycle processes, performance tracking, and team engagement.
- Lead internal systems strategy by designing, implementing, and optimizing scalable workflows, reporting dashboards, and automation across multiple companies to ensure operational efficiency, data integrity, and strategic decision-making.
- Oversee legal and compliance operations by managing document workflows, regulatory reviews, and audit readiness for multi-jurisdictional requirements (US, UK, Canada, Australia), ensuring contractual accuracy and risk mitigation.
Head of Business Development
Global Staff Connections
01.2024 - 06.2024
- Showcased exceptional pitch proficiency, effectively communicating the unique value proposition of our services to prospective clients, resulting in a remarkable 87% success rate.
- Orchestrated and closed business deals with $50 - $100M USD firms in the United States increasing 20% of the annual revenue, underscoring an exceptional ability to identify and capitalize on lucrative opportunities.
- Demonstrated an adeptness at navigating complex negotiations with contracts, closing high-stake deals with precision and finesse to secure mutually beneficial agreements.
Head of Client Relationship
Global Staff Connections
10.2023 - 01.2024
- Spearheaded the introduction of cost-effective solutions and services tailored to client needs, showcasing a commitment to staying ahead of industry trends and market lapses
- Facilitated seamless collaboration between internal teams, ensuring that client expectations were met across departments and creating a cohesive, client-centric organizational culture
- Established and maintained an open channel for client feedback, leveraging valuable insights to drive continuous improvement, refine service offerings, and adapt to evolving client expectations
Talent Acquisition Specialist
TTEC
01.2019 - 05.2019
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Human Resources Consultant
Notorious Concepts
06.2022 - 10.2022
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
- Collaborated with department heads to identify staffing needs and develop appropriate workforce planning strategies.
Senior Recruitment Specialist
CrewBloom Inc.
09.2021 - 06.2022
- Drove the end-to-end recruitment process, consistently exceeding requisition fulfillment targets through a strategic and proactive approach to talent acquisition and collaboration
- Prioritized cultural fit in the recruitment process, aligning candidates not only with skill requirements but also with the clients’ values, resulting in cohesive, effective and motivated teams
- Leveraged data analytics to inform recruitment strategies, identifying trends and optimizing the recruitment pipeline for increased efficiency and successful talent placements
Education
Post Graduate Degree Program - Business Management - Human Resources
Lambton College
Mississauga, ON08-2024
Bachelor of Arts - Political Science
Central Philippine University
05-2018
Skills
- Recruitment and retention strategies
- Leadership in change management
- Organizational behavior and development
- Recruitment
- Job analysis
- HRIS management
- Project management
Websites
Timeline
Chief of Staff (Co-op Position)
PostGrid
06.2024 - Current
Head of Business Development
Global Staff Connections
01.2024 - 06.2024
Head of Client Relationship
Global Staff Connections
10.2023 - 01.2024
Human Resources Consultant
Notorious Concepts
06.2022 - 10.2022
Senior Recruitment Specialist
CrewBloom Inc.
09.2021 - 06.2022
Talent Acquisition Specialist
TTEC
01.2019 - 05.2019
Post Graduate Degree Program - Business Management - Human Resources
Lambton College
Bachelor of Arts - Political Science
Central Philippine University