CHIYO MINAMI
Toronto
Summary
Strategic systems leader with experience spanning systems optimization, legal compliance, people operations, and cross-functional project delivery. Skilled at building scalable processes, fostering organizational alignment, and driving initiatives that enhance efficiency, transparency, and growth.
Overview
7
7
years of professional experience
Work History
Chief of Staff (Co-op Position)
PostGrid
06.2024 - Current
- Drive cross-functional and people operations excellence by aligning leadership priorities, strengthening interdepartmental communication, and supporting employee lifecycle processes, performance tracking, and team engagement.
- Lead internal systems strategy by designing, implementing, and optimizing scalable workflows, reporting dashboards, and automation across multiple companies to ensure operational efficiency, data integrity, and strategic decision-making.
- Oversee legal and compliance operations by managing document workflows, regulatory reviews, and audit readiness for multi-jurisdictional requirements (US, UK, Canada, Australia), ensuring contractual accuracy and risk mitigation.
Head of Business Development
Global Staff Connections
Philippines
01.2024 - 06.2024
- Showcased exceptional pitch proficiency, effectively communicating the unique value proposition of our services to prospective clients, resulting in a remarkable 87% success rate.
- Orchestrated and closed business deals with $50 - $100M USD firms in the United States increasing 20% of the annual revenue, underscoring an exceptional ability to identify and capitalize on lucrative opportunities.
- Demonstrated an adeptness at navigating complex negotiations with contracts, closing high-stake deals with precision and finesse to secure mutually beneficial agreements.
Head of Client Relationship
Global Staff Connections
Philippines
10.2023 - 01.2024
- Spearheaded the introduction of cost-effective solutions and services tailored to client needs, showcasing a commitment to staying ahead of industry trends and market lapses
- Facilitated seamless collaboration between internal teams, ensuring that client expectations were met across departments and creating a cohesive, client-centric organizational culture
- Established and maintained an open channel for client feedback, leveraging valuable insights to drive continuous improvement, refine service offerings, and adapt to evolving client expectations
Talent Acquisition Specialist
TTEC
Philippines
01.2019 - 05.2019
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Human Resources Consultant
Notorious Concepts
Philippines
06.2022 - 10.2022
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
- Collaborated with department heads to identify staffing needs and develop appropriate workforce planning strategies.
Senior Recruitment Specialist
CrewBloom Inc.
Philippines
09.2021 - 06.2022
- Drove the end-to-end recruitment process, consistently exceeding requisition fulfillment targets through a strategic and proactive approach to talent acquisition and collaboration
- Prioritized cultural fit in the recruitment process, aligning candidates not only with skill requirements but also with the clients’ values, resulting in cohesive, effective and motivated teams
- Leveraged data analytics to inform recruitment strategies, identifying trends and optimizing the recruitment pipeline for increased efficiency and successful talent placements
Education
Post Graduate Degree Program - Business Management - Human Resources
Lambton College
Mississauga, ON08-2024
Bachelor of Arts - Political Science
Central Philippine University
05-2018
Skills
- Recruitment and retention strategies
- Leadership in change management
- Organizational behavior and development
- Recruitment
- Job analysis
- HRIS management
- Project management
Websites
Timeline
Chief of Staff (Co-op Position)
PostGrid
06.2024 - Current
Head of Business Development
Global Staff Connections
01.2024 - 06.2024
Head of Client Relationship
Global Staff Connections
10.2023 - 01.2024
Human Resources Consultant
Notorious Concepts
06.2022 - 10.2022
Senior Recruitment Specialist
CrewBloom Inc.
09.2021 - 06.2022
Talent Acquisition Specialist
TTEC
01.2019 - 05.2019
Post Graduate Degree Program - Business Management - Human Resources
Lambton College
Bachelor of Arts - Political Science
Central Philippine University