Chitra Purohit
Summary
Proactive Business Analyst with 3+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operation Analyst
TD Bank
10.2022 - 11.2023
- Implemented regulatory updates for trading in various jurisdictions, ensuring a 20% reduction in defects by aligning details with DTCC reports.
- Developed and updated tracking spreadsheets using Excel.
- Supported change management efforts by effectively communicating new processes, procedures, and expectations to all affected personnel.
- Conducted research and analysis to develop model-based solutions to complex operational problems.
- Optimized resource allocation by analyzing workload patterns and making necessary adjustments based on project requirements.
- Conducted root cause analyses on operational inefficiencies, leading to the implementation of corrective actions that increased overall effectiveness.
Business Analyst, Capital Markets
Morgan Stanley
07.2020 - 09.2022
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Designed and developed data pipelines to acquire, clean and process data.
Business Analyst, Capital Markets
Sunlife Financial
08.2019 - 06.2020
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Identified patterns and trends in large data sets and provided actionable insights.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
Jr. Business Analyst - Internship
Motus Bank
02.2019 - 07.2019
- Documented process flows and business requirements for NCR Cash Recycler implementation across GTA retail branches.
- Identified trends within large datasets, providing valuable insights for management review and action planning.
- Utilized data visualization techniques to present and explain complex data sets.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Evaluated software solutions, participating in vendor selection processes to choose systems that best aligned with company needs.
Education
Bachelor's in computer application -
GLS University
Ahmedabad, GujaratPost Graduation Diploma - Business Analysis
Fanshawe College
London, Ontario08.2022
Skills
- SQL Proficiency
- Technical Design Documentation
- Technical Writing
- Enterprise Resource Planning
- Business process modeling
- Workflow Analysis
- Use Case Development
Certification
- Certified Scrum Master
- CBAP certification preparation course
Accomplishments
- Developed and maintained strong relationships with key stakeholders, resulting in a 15% increase in cross-functional collaboration and the successful implementation of strategic initiatives.
- Implemented a cost-effective solution for data storage and retrieval, resulting in a 15% reduction in operational costs while maintaining data accessibility and integrity.
- Integrated customer feedback mechanisms into project development cycles, leading to a 30% increase in customer satisfaction ratings.
Timeline
Operation Analyst
TD Bank
10.2022 - 11.2023
Business Analyst, Capital Markets
Morgan Stanley
07.2020 - 09.2022
Business Analyst, Capital Markets
Sunlife Financial
08.2019 - 06.2020
Jr. Business Analyst - Internship
Motus Bank
02.2019 - 07.2019
Bachelor's in computer application -
GLS University
Post Graduation Diploma - Business Analysis
Fanshawe College
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