Summary
Overview
Work History
Education
Skills
Websites
Certification
Notable Projects
Timeline
BusinessAnalyst
CHITRA PATEL

CHITRA PATEL

Toronto,ON

Summary

Experienced UI/UX Designer with a proven track record of creating intuitive and user-centered interfaces for diverse digital platforms. Demonstrated expertise in developing high-fidelity prototypes and leveraging user research to optimize the overall user experience. Skilled at collaborating with cross-functional teams to effectively translate complex user needs into seamless interactions, while also implementing scalable design systems. Committed to enhancing digital experiences through innovative design thinking and usability-driven solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

UI/UX Designer

Aspira Connect
03.2023 - Current
  • Designed a reservation platform for web and desktop applications, streamlining booking experiences for parking and camping
  • Focused on user-friendly navigation, ensuring seamless interactions for consumers managing reservations
  • Conducted research-driven design improvements, enhancing accessibility and efficiency
  • Developed interactive prototypes and wireframes, refining workflows for better usability
  • Partnered with developers and stakeholders to implement scalable and intuitive solutions

UI Designer

Hydro One
01.2022 - 02.2023
  • Designed a self-service user portal, enabling Hydro One customers to pay bills, update information, and manage service requests effortlessly
  • Focused on simplified user flows, optimizing accessibility for a diverse customer base
  • Conducted usability testing, analysing pain points to enhance functionality and engagement
  • Developed interactive wireframes and high-fidelity prototypes, ensuring an intuitive experience across desktop and mobile
  • Worked closely with cross-functional teams, integrating design solutions with business and technical requirements

Education

Diploma - Visual Merchandising Arts

Seneca College of Applied Arts And Technology
North York, ON
04-2021

Post-Graduate Certificate - Fashion Design

Seneca College of Applied Arts And Technology
North York, ON
01.2020

Bachelor of Science - Information Technology

Uka Tarsadia University
India
01.2017

Skills

  • User Experience Evaluation
  • Interactive Prototyping Skills
  • User-Centric Design Skills
  • Designing System Components
  • Information Architecture Development
  • Responsive Design Expertise
  • Effective Team Communication
  • Analytical Problem-Solving
  • Problem-Solving Skills
  • Emotional Understanding
  • Responsive to New Challenges
  • Prioritization and Scheduling
  • Detail-Oriented Mindset

Websites

Certification

  • Google UX Design
  • Scrum Fundamental Certified
  • UI/UX Design with Figma

Notable Projects

  • Hydro One Portal, Redesigned Hydro One’s customer portal to provide a seamless experience for managing accounts, paying bills, and requesting service transfers. Improved user navigation by 35%, enhanced accessibility compliance by 25%, and reduced customer support inquiries related to billing issues by 30%, leading to a more intuitive and frustration-free experience.
  • Rentify – A Smart Rental Outfit Platform, Rentify is a seamless and trustworthy outfit rental platform that connects users with stylish, high-quality outfits for any occasion. Designed for convenience, affordability, and hygiene assurance, Rentify makes fashion accessible without the commitment of buying.

Timeline

UI/UX Designer

Aspira Connect
03.2023 - Current

UI Designer

Hydro One
01.2022 - 02.2023

Diploma - Visual Merchandising Arts

Seneca College of Applied Arts And Technology

Post-Graduate Certificate - Fashion Design

Seneca College of Applied Arts And Technology

Bachelor of Science - Information Technology

Uka Tarsadia University

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