CHISOM THERESA EZIEKWU
Mississauga,Canada
Summary
Dedicated Pharmacy Assistant with over 7 years of experience in high-volume pharmacy operations, demonstrating a strong track record in inventory management, accurate prescription processing, and exceptional customer service. Expertise in effective collaboration with pharmacists, healthcare providers, and insurance companies ensures efficient and compliant medication dispensing. A commitment to patient care drives continuous improvement in pharmacy workflows, enhancing overall operational efficiency. Recognized for a proactive approach to problem-solving and a passion for delivering quality healthcare support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
NemyGold Pharmacy and Stores
01.2021 - 06.2025
- Processed prescriptions in alignment with regulatory standards and pharmacy protocols.
- Managed cash register operations and ensured accurate transactions.
- Referred clinical inquiries to pharmacists and supported patient counseling workflows.
- Maintained confidentiality and adhered to privacy regulations.
- Assisted in inventory control and restocking of medications and supplies.
- Set realistic customer expectations and ensured timely service delivery.
Pharmacy Technician
Variety Healthcare Ltd
01.2018 - 12.2020
- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Maintained patient records and ensure all medication orders are processed correctly.
- Provided exceptional customer service by answering questions and addressing concerns from patients and healthcare professionals.
- Collaborated with healthcare staff to ensure optimal patient care and medication management.
- Managed inventory levels, including ordering, receiving, and stocking medications and supplies.
- Ensured compliance with all regulatory requirements and safety protocols within the pharmacy.
Education
Bachelor of Pharmacy -
University of Nigeria Nsukka
09.2017
Skills
- Inventory Management
- Organizing supplies
- Processing payments
- Dosage form preparation
- Insurance billing
- Customer relationship management
- Insurance Coordination
- Prescription interpretation
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
Languages
English
Full Professional
Certification
First aid, CPR and AED Certification - 2025( Alison Courses)
Timeline
Pharmacy Assistant
NemyGold Pharmacy and Stores
01.2021 - 06.2025
Pharmacy Technician
Variety Healthcare Ltd
01.2018 - 12.2020
Bachelor of Pharmacy -
University of Nigeria Nsukka
Training
- Over-the-Counter Medication – Trained to assist with non-prescription drug inquiries.
- Customer Service Excellence Workshop – Enhanced communication and client engagement skills.
- Point-of-Sale System Proficiency – Optimized checkout efficiency and reduced transaction errors.