Chioma Obiechina
Brampton,Ontario
Summary
Proven track record in enhancing data processing efficiency and customer satisfaction at Anambra State Judiciary, showcasing expertise in Microsoft Excel and exceptional problem-solving abilities. Demonstrated ability to exceed project deadlines with accuracy, resulting in increased loyalty and repeat business. Skilled in document editing and building strong customer relationships, ensuring high levels of data security and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Processor
Anambra State Judiciary
2022.12 - 2024.08
- Ensured timely completion of projects by prioritizing tasks and efficiently managing time.
- Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
- Adhered to strict deadlines for completing assigned tasks while maintaining a high degree of accuracy in all work performed.
- Utilized established methods for data processing and analysis for consistency and accuracy.
Customer Service Representative
Church of the Holy Trinity, Calabar, Cross River
2017.04 - 2018.05
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Increased efficiency of call handling by utilizing available resources such as scripts, FAQs, or knowledge base articles when assisting customers.
- Developed strong rapport with customers, fostering long-term relationships that resulted in repeat business.
Education
Associate of Science - Business Management
Algoma University Brampton
Downtown Brampton08.2027
Skills
- Microsoft Excel
- Document Editing
- Spreadsheet Management
- Production
Languages
English
Full Professional
Igbo
Native or Bilingual
Certification
- [Health Safety and Environment] Training - [6 months]
Reading and Traveling
I love reading to exercise my brain, improve my ability to focus, general knowledge and help me to sharpen my communication skills.
Traveling help me to exploring new places, learning new things, experience cultures and meeting new people
Timeline
Data Processor
Anambra State Judiciary
2022.12 - 2024.08
Customer Service Representative
Church of the Holy Trinity, Calabar, Cross River
2017.04 - 2018.05
Associate of Science - Business Management
Algoma University Brampton
- [Health Safety and Environment] Training - [6 months]
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