Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gaurav Behal

BRAMPTON,ONTARIO

Summary

Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of market conditions and extensive network of title, inspection and banking professionals.

Overview

13
13
years of professional experience

Work History

DISPATCHER AND DELIVERY DRIVER

Amazon Delivery Center
05.2024 - Current
  • Assign delivery routes to drivers, optimizing for efficiency and timely delivery.
  • Track the progress of deliveries using logistics software and real-time tracking systems, identifying and addressing any potential delays or issues. Load and unload packages, some weighing up to 50 lbs, ensuring proper handling and delivery.
  • Manage the overall logistics of the delivery operation, including coordinating vehicle maintenance, managing driver schedules, and ensuring adequate staffing.
  • Load packages into the delivery vehicle and unload them at each stop.
  • Safely and efficiently deliver packages to residential and commercial locations, including houses, apartments, and businesses.

Packing and Ticketing

Loblaws Maritime Ontario
09.2023 - 04.2024
  • Handling incoming shipments, inspecting items for damage, and recording inventory into the system.
  • Picking items from designated locations, packing them securely, and preparing them for shipment.
  • Safely operating equipment like forklifts, pallet jacks, and other machinery to move and store materials.
  • Maintaining accurate records of stock levels, conducting cycle counts, and reporting discrepancies.

Office Administrator

M.K. Associates
01.2015 - 06.2019
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Excellent communication skills, both verbal and written.

Customer Service Assistant

Air India Sats Pvt. Ltd.
04.2013 - 09.2015
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Answered customer questions about product availability and shipment times.
  • Prevented potential escalations by identifying potential issues early on and proactively offering solutions to resolve them swiftly.

Baggage Service Agent

Air India Sats Pvt. Ltd.
07.2012 - 04.2013
  • Enhanced customer satisfaction by efficiently handling baggage-related inquiries and resolving issues promptly.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Education

Bachelor of Commerce - Accounting And Finance

M.L.B Institute of Management And Technology
Jagraon
04.2012

High School Education - Commerce

D.A.V Senior Secondary School (PSEB)
Amritsar
03.2008

Skills

  • Customer Meeting
  • Organization
  • Direct Mail Campaigns
  • Partnership Development
  • Audience Engagement

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working

Timeline

DISPATCHER AND DELIVERY DRIVER

Amazon Delivery Center
05.2024 - Current

Packing and Ticketing

Loblaws Maritime Ontario
09.2023 - 04.2024

Office Administrator

M.K. Associates
01.2015 - 06.2019

Customer Service Assistant

Air India Sats Pvt. Ltd.
04.2013 - 09.2015

Baggage Service Agent

Air India Sats Pvt. Ltd.
07.2012 - 04.2013

Bachelor of Commerce - Accounting And Finance

M.L.B Institute of Management And Technology

High School Education - Commerce

D.A.V Senior Secondary School (PSEB)

Similar Profiles

CREATE PROFILE
Gaurav Behal