Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chino Worenwu

Hamilton,ON

Summary

Dynamic professional with a proven track record in enhancing customer relationships and leveraging marketing analytics to drive campaign success at LA Fitness. Skilled in sales funnel management and team building, adept at delivering exceptional customer service. Demonstrated ability to improve client satisfaction and streamline operations, making data-driven decisions for promotional strategies.

Overview

4
4
years of professional experience

Work History

Sales and Marketing Administrator

LA Fitness
04.2024 - 08.2024

This job entailed, customer service, front desk, sales, and marketing to different nearby locations to give the facility exposure.

  • Enhanced client relationships with thorough follow-up and excellent communication skills.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and exceeding expectations.
  • Utilized advanced analytics tools to track marketing campaign performance, making data-driven decisions on future initiatives.

Accounting and Administrative Assistant

University of Waterloo
01.2023 - 05.2023

This job entailed, using excel,data spreadsheets, filing documents, and operating cheque requests.

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeted visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Legal Assistant

WLG Lawyers
05.2022 - 08.2022
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Grocery Clerk

Food Basics
07.2020 - 08.2021
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

Bachelor of Arts - Legal Studies And Business

University of Waterloo
Waterloo, ON
06.2025

Skills

  • Marketing Analytics
  • Sales funnel management
  • Product Promotion
  • Competitive Analysis
  • Customer Service
  • Team Building
  • Web Analytics

Languages

English
Full Professional
French
Elementary

Timeline

Sales and Marketing Administrator

LA Fitness
04.2024 - 08.2024

Accounting and Administrative Assistant

University of Waterloo
01.2023 - 05.2023

Legal Assistant

WLG Lawyers
05.2022 - 08.2022

Grocery Clerk

Food Basics
07.2020 - 08.2021

Bachelor of Arts - Legal Studies And Business

University of Waterloo
Chino Worenwu