Summary
Overview
Work History
Education
Skills
Travel History
Timeline
CustomerServiceRepresentative

Arslan Saqib

Brampton,Ontario

Summary

Dependable Market Representative develops and executes marketing plans prioritizing sustainable growth. Contributes to organizational promotion by emphasizing brand awareness and customer loyalty. Innovative professional consistently formulates practical promotion concepts. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

3
3
years of professional experience

Work History

Marketing Administrator/ Operations Manager

Secure Risk Management Limited
Birmingham, United Kingdom
06.2022 - 06.2024
  • Conducted market research to assess customer needs and preferences.
  • Streamlined marketing processes, resulting in increased efficiency and reduced costs.
  • Improved customer relationships through effective email marketing campaigns for personalized experiences.
  • Achieved consistent growth in audience reach by leveraging social media channels effectively for brand presence enhancement.
  • Enhanced brand recognition by implementing innovative marketing strategies and campaigns.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.

Operations Manager

Urgent Security Services
12.2021 - 06.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

MSc Management With Project Mangement - Project Management

BPP University
London, United Kingdom
10.2022

Master Of Arts - Future Media

Birmingham City University
Birmingham, United Kingdom
10.2020

Bachelor Of Applied Science - Mass Communications

University of Gujrat
Gujrat, Pakistan
05.2019

Skills

  • CRM Management
  • Campaign execution
  • Customer Segmentation
  • Multicultural Marketing
  • Sales Presentations
  • Marketing Analytics
  • KPI Tracking
  • Business Development
  • Decision-Making
  • Microsoft Office
  • Staff Management
  • MS Office Suite
  • Strategic Planning
  • Training and Onboarding
  • Digital Marketing
  • Marketing and Advertising
  • Project Management
  • Staff Monitoring
  • Calendar Management
  • Database Management

Travel History

Individual with a passion of tourism have visited quite a few countries so far Including United States of America, Canada,England, France, Spain, Portugal, Qatar, Turkey, Egypt and Saudi Arabia.

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Timeline

Marketing Administrator/ Operations Manager

Secure Risk Management Limited
06.2022 - 06.2024

Operations Manager

Urgent Security Services
12.2021 - 06.2022

MSc Management With Project Mangement - Project Management

BPP University

Master Of Arts - Future Media

Birmingham City University

Bachelor Of Applied Science - Mass Communications

University of Gujrat
Arslan Saqib