Chihiro Webb

• Entered data, generated reports, and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Gathered and organized materials to support operations.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Tracked records, filed documents and maintained communication between clients to manage office activities.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Utilized proactive communication abilities to resolve employment-related disputes.
• Inventoried and ordered office supplies to maintain availability of products.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.
• Assisted with development of animal behavior modification plans.
• Trained animals in behavioral compliance or other special routines or commands.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Educated visitors and staff on proper animal care and handling.

• Entered data, generated reports, and produced tracking documents.
• Coached volunteers through day-to-day training and complex behavior problems.
• Gathered and organized materials to support operations.
• Set priorities and problem-solved workflow issues to maintain rapport with volunteers, clients, and managers.
• Cultivated positive rapport with volunteers to boost morale and promote volunteer investment and retention.

• Trained Level 1 Dogs and assisted with miscellaneous grooming, kennel duties, and Puppy Classes

Bus duties (2015)

• Supported servers, food runners, and fellow bussers with keeping dining area ready for every guest.
• Bussed and reset tables to keep dining room and work areas clean.

Promoted to Hostess (2015), Lead Hostess (2016)

• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Responsible for continuously updating the seating chart maintaining an accurate knowledge of where guests are seated in the dining room throughout the evening
• Responsible for leading and managing host team of up to 5 people

Promoted to Server (2017)

• Studied for and acquired ProServe Liquor Staff Training Certification
• Responsible for serving up to 6 tables at a time, and tables of up to 9 guests
• Maintained complete knowledge of food and drink menu, and able to make suitable recommendations to guests.
• Responsible for making note of any guest allergy or food sensitivity, and accurately communicating that information to the kitchen staff.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.

• Care for pre-school and school age children
• Prepare meals and perform light cleaning as required, Care for pet dogs varying in size, breed, and age
• Prepare meals, administer medications, perform light grooming as required
• Relieve, walk, and play with dogs as required

• Center referee for outdoor soccer games levels U12 and below
• Linesman for outdoor soccer games levels U14 and up
• Babysitting

• Assisted students with barn duties
• Supervised students to saddle horses
• Lead horses for younger students during lessons in arena
• Cosmetics, , “Spring Fling” event at The Bay Spring 2012, 2013
• Served snacks and beverages to customers during special event

• Walked and played with dogs waiting for adoption
• Provided stimulation for cats and kittens