Overview
Work History
Education
Skills
Football, Cleaning
Timeline
Hi, I’m

CHIEDOZIE AKWIWU

CUSTOMER SERVICE SPECIALIST
RICHMOND,British Columbia
CHIEDOZIE AKWIWU

Overview

7
years of professional experience
4
years of post-secondary education

Work History

Best Staffing
Richmond, BC

Cleaning Supervisor
12.2022 - 05.2023

Job overview

  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.

MTN Communications
Gwarinpa, Abuja

Cleaning Specialist
03.2017 - 11.2022

Job overview

  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.

Zenith Bank - Head Office
Maitama, Abuja

Customer Service Representative
02.2016 - 01.2017

Job overview

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.

Education

Ambrose Alli University, Ekpoma, Edo
Nigeria

Bachelor of Arts from Business Administration
09.2014 - 06.2018

University Canada West
Vancouver, BC

MBA from Business Administration
04.2023 - Current

Skills

Window cleaning

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Football, Cleaning

I like staying in a clean environment, so I make sure my house and surroundings are always neat. I play football for recreation and for exercise.

Timeline

University Canada West

MBA from Business Administration
04.2023 - Current

Cleaning Supervisor

Best Staffing
12.2022 - 05.2023

Cleaning Specialist

MTN Communications
03.2017 - 11.2022

Customer Service Representative

Zenith Bank - Head Office
02.2016 - 01.2017

Ambrose Alli University, Ekpoma, Edo

Bachelor of Arts from Business Administration
09.2014 - 06.2018

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CHIEDOZIE AKWIWUCUSTOMER SERVICE SPECIALIST