Hi, I’m
CHIEDOZIE AKWIWU
CUSTOMER SERVICE SPECIALIST
RICHMOND,British Columbia
Overview
7
years of professional experience
4
years of post-secondary education
Work History
Best StaffingRichmond, BC
Cleaning Supervisor
12.2022 - 05.2023
Job overview
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
MTN CommunicationsGwarinpa, Abuja
Cleaning Specialist
03.2017 - 11.2022
Job overview
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
Zenith Bank - Head OfficeMaitama, Abuja
Customer Service Representative
02.2016 - 01.2017
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
Education
Ambrose Alli University, Ekpoma, EdoNigeria
Bachelor of Arts from Business Administration
09.2014 - 06.2018
University Canada West Vancouver, BC
MBA from Business Administration
04.2023 - Current
Skills
Window cleaning
undefinedFootball, Cleaning
I like staying in a clean environment, so I make sure my house and surroundings are always neat. I play football for recreation and for exercise.
Timeline
University Canada West
MBA from Business Administration
04.2023 - Current
Cleaning Supervisor
Best Staffing
12.2022 - 05.2023
Cleaning Specialist
MTN Communications
03.2017 - 11.2022
Customer Service Representative
Zenith Bank - Head Office
02.2016 - 01.2017
Ambrose Alli University, Ekpoma, Edo
Bachelor of Arts from Business Administration
09.2014 - 06.2018
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