Happiness Nduka
Montreal,Canada
Summary
Business Development Representative with extensive experience at DWCC, specializing in SaaS prospecting and pipeline generation. Demonstrated expertise in cold calling and effective objection handling, consistently achieving sales targets. Proven ability to drive results through strategic outreach and relationship building.
Overview
4
4
years of professional experience
Work History
Business Development Representative
DWCC
Montreal, Quebec
05.2025 - Current
- Client: Cass Information Systems – prospected enterprise accounts to generate pipeline for Freight Audit & Payment (FAP) solutions; engaged logistics and finance leaders across North America.
- Client: Axiom – Supported SaaS business development efforts by identifying decision-makers, running outbound campaigns, and creating sales opportunities for Account Executives.
- Built multi-channel outbound sequences (cold calling, LinkedIn, and email) tailored to target industries.
- Coordinated closely with client AEs and sales managers to align prospecting with account strategy.
- Leveraged DWCC’s global platform to connect clients with qualified sales opportunities.
Customer Experience Agent
Alorica
Montreal, Canada
05.2023 - 08.2023
- Completes 250 inquiry calls each month to address customers' issues effectively.
- Average of 120% monthly quota attainment.
- Collaborate with Supervisors to address customer escalations and ensure timely resolution.
- Document customer interactions and feedback to identify recurring issues and implement process improvement.
Field Sales Representative
The RPM Groups
Quebec, Canada
07.2021 - 07.2022
- Knocked 100 doors daily and booked an average of 10 meetings weekly.
- Generated $1.4 million in pipeline.
- 25% close won rate(Top close won rate in company).
- Trained 5 sales representatives.
- Collaborated with the sales team to share market insights and feedback, contributing to the development of effective sales strategies.
Education
MA - Economics
Concordia University
Montreal, Quebec, Canada01.2025
BSc - Economics
Covenant University
Lagos, Nigeria12-2020
Skills
- Grit
- Microsoft Office Suite
- SaaS and enterprise prospecting
- Cold calling and social selling
- Pipeline generation
- CRM tools
- Discovery and qualification
- Objection handling
Languages
English, Native or Bilingual
Pronouns
She/Her
References
References available upon request.
Timeline
Business Development Representative
DWCC
05.2025 - Current
Customer Experience Agent
Alorica
05.2023 - 08.2023
Field Sales Representative
The RPM Groups
07.2021 - 07.2022
MA - Economics
Concordia University
BSc - Economics
Covenant University
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