Abigail Akhator
Toronto,ON
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Assistant
Extendicare Bay Ridges
Pickering, ON
10.2024 - Current
- Maintained client safety through close monitoring and timely response to potential hazards.
- Facilitated communication between clients, family members, and healthcare providers for optimal care coordination.
- Managed sensitive information with discretion while maintaining strict confidentiality standards.
- Supported clients'' physical well-being by assisting with mobility and exercise routines.
- Assisted clients in managing medications, ensuring proper dosage and adherence to schedules.
Customer Service Cashier
Comfy
Ukraine
05.2019 - 02.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Education
Bachelor of Science - Office Health Administration
Georgian College
Ukraine10.2021
Skills
- Client relationship building
- Professionalism and etiquette
- Assertiveness
- Strong work ethic
- Customer service
- Attention to detail
- Multitasking and organization
Languages
English
Full Professional
Certification
Standard first aid and CPR level C ( March 2023)
Timeline
Personal Support Assistant
Extendicare Bay Ridges
10.2024 - Current
Customer Service Cashier
Comfy
05.2019 - 02.2022
Bachelor of Science - Office Health Administration
Georgian College