Chi Chiu LAM
Markham,ON
Summary
Motivated language professional with 5 years of experience as a French book editor and currently a self-employed French instructor and founder. Passionate about empowering adult learners to build confidence and fluency in French through engaging materials, personalized instruction, and an inclusive learning environment.
Language education professional with robust background in teaching French to diverse student populations. Known for creating immersive learning environments and fostering student engagement. Focused on team collaboration and adaptable to changing educational needs. Skilled in curriculum development and classroom management.
Overview
13
13
years of professional experience
Work History
French Teacher and Founder
Chiu Gor French (Self-employed)
02.2025 - Current
- Design and develop customized French learning materials, including grammar explanations, dialogues, vocabulary guides, and interactive exercises
- Assess students’ proficiency levels and create tailored lesson plans for A1–B2 learners
- Deliver instruction in grammar, conversation skills, and practical usage in both European and Quebec French
- Provide advanced pronunciation and phonetics training, including IPA-based practice and accent improvement
- Manage scheduling, class planning, and student progress tracking
French Editor
Popular Book Company (Canada) Ltd.
04.2018 - 07.2023
- Edit and proofread manuscripts in French and English including making stylistic, structural, and grammatical corrections, as well as other substantive changes as needed.
- Translate and crosscheck educational texts from English to French, and vice-versa
- Develop and rewrite contents with/ or from writers and translators in alignment with curricula.
- Coordinate with the Graphics Team to ensure the consistency of page layout and artwork.
- Verify facts using standard reference sources.
- Work closely with the other members of the Editorial Team to perform editorial duties.
Trilingual Member Advocate
Bond Brand Loyalty
04.2017 - 10.2017
- Dealt with inbound calls from members regarding questions about their loyalty program
- Assisted members with redemptions, point balance and other account inquiries
- Educated them on the benefits of their programs
- Used various tools and resources to solve problems and deliver the best member experience
Customer Service Representative
Bank of Montreal
04.2016 - 03.2017
- Assisted normal and commercial customers in transactions such as bill payments, withdrawal, deposit, and issuing money orders and drafts
- Promoted banking products such as credit cards, TSFA, RRSP, and Canadian Bond
- Balanced daily transactions and audition at the end of business hours
Vice-President, the University of Waterloo Dimensions Publications and Productions
the University of Waterloo
05.2013 - 08.2015
- Led a student-run, English-Chinese, magazine club. Our magazine was geared to Chinese students studying in Canada with the goal of helping them understand and enjoy Canadian culture.
- Found and enlisted volunteers with specific skill sets such as graphic design, journalism and photography.
- Set up and maintained a strict 6-week publishing schedule.
- Convinced local businesses to fund and promote the magazine as a way to support the Chinese-speaking community in Waterloo-region.
- Wrote more than 40 articles for the magazine covering topics ranging from food and restaurants, Hong Kong politics, and travel to how to learn French and even poetry.
KW Channel One Radio
09.2012 - 07.2015
- Learned how to program and broadcast a weekly live, multilingual (English, Cantonese and Mandarin) radio show.
- Discovered and researched weekly, 20-minute news stories covering local, national and international news.
- Led a team of 10 members ensuring program content quality and audience satisfaction.
- Taught and mentored others on how to produce a radio show.
- Increased audience satisfaction and listenership by offering both live and pre-recorded shows that were available online.
Education
Master of Arts - French Studies
University of Waterloo
Waterloo, Ontario, Canada10.2015
Bachelor of Arts - Honours French Studies & Spanish Minor
University of Waterloo
Waterloo, Ontario, Canada06.2014
Skills
- Fluent in English, French, Cantonese and Mandarin
- Team building and team management
- Team-oriented
- Detail-oriented
- Sound analytical and research skills
- Public speaking and presentations
- Organizing and project management
- Editorial skills
- Passionate in translation
- French fluency
- Adaptive learning tools
- Classroom management
- Online teaching experience
Timeline
French Teacher and Founder
Chiu Gor French (Self-employed)
02.2025 - Current
French Editor
Popular Book Company (Canada) Ltd.
04.2018 - 07.2023
Trilingual Member Advocate
Bond Brand Loyalty
04.2017 - 10.2017
Customer Service Representative
Bank of Montreal
04.2016 - 03.2017
Vice-President, the University of Waterloo Dimensions Publications and Productions
the University of Waterloo
05.2013 - 08.2015
KW Channel One Radio
09.2012 - 07.2015
Bachelor of Arts - Honours French Studies & Spanish Minor
University of Waterloo
Master of Arts - French Studies
University of Waterloo