Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Chhaya Bansal

Belleville

Overview

3
3
years of professional experience
1
1
Certification

Work History

Credit Card Sales Representative

Canadian Tire
08.2024 - Current
  • Enhanced sales performance by conducting thorough market research to identify potential clients and target audiences.
  • Achieved sales goals consistently with effective communication skills, persuasive presentations, and strong product knowledge.
  • Built long-lasting client relationships, providing exceptional customer service and personalized assistance.
  • Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.

Quality Assurance Analyst

Hanon Systems
02.2024 - 12.2024
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.

Supervisor

Starbucks
04.2023 - 02.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Supervisor

Tim Hortons
02.2022 - 04.2023
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.

Education

Diploma - Biotechnology

Loyalist College of Applied Arts And Technology
Belleville, ON

Skills

  • Quality assurance
  • Quality processes
  • Data analysis
  • Food safety evaluation
  • Hygiene and food safety
  • Processes and procedures

Languages

English
Professional Working

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Hazard analysis critical control points (HACCP)
  • Food quality

Timeline

Credit Card Sales Representative

Canadian Tire
08.2024 - Current

Quality Assurance Analyst

Hanon Systems
02.2024 - 12.2024

Supervisor

Starbucks
04.2023 - 02.2024

Supervisor

Tim Hortons
02.2022 - 04.2023

Diploma - Biotechnology

Loyalist College of Applied Arts And Technology
Chhaya Bansal