Chhaya Bansal
Belleville
Overview
3
3
years of professional experience
1
1
Certification
Work History
Credit Card Sales Representative
Canadian Tire
08.2024 - Current
- Enhanced sales performance by conducting thorough market research to identify potential clients and target audiences.
- Achieved sales goals consistently with effective communication skills, persuasive presentations, and strong product knowledge.
- Built long-lasting client relationships, providing exceptional customer service and personalized assistance.
- Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
Quality Assurance Analyst
Hanon Systems
02.2024 - 12.2024
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.
Supervisor
Starbucks
04.2023 - 02.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Supervisor
Tim Hortons
02.2022 - 04.2023
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Education
Diploma - Biotechnology
Loyalist College of Applied Arts And Technology
Belleville, ONSkills
- Quality assurance
- Quality processes
- Data analysis
- Food safety evaluation
- Hygiene and food safety
- Processes and procedures
Languages
English
Professional Working
Certification
- CPR/AED Certification
- First Aid Certification
- Hazard analysis critical control points (HACCP)
- Food quality
Timeline
Credit Card Sales Representative
Canadian Tire
08.2024 - Current
Quality Assurance Analyst
Hanon Systems
02.2024 - 12.2024
Supervisor
Starbucks
04.2023 - 02.2024
Supervisor
Tim Hortons
02.2022 - 04.2023
Diploma - Biotechnology
Loyalist College of Applied Arts And Technology