Summary
Overview
Work History
Education
Skills
Certification
Work Experience Exposure
References
Languages
Timeline
Hi, I’m

CHESKA RIAN ORQUILLAS

General Santos City,South Cotabato Province
CHESKA RIAN ORQUILLAS

Summary

I'm looking for a job where I can impart the knowledge and expertise I've gained from my chosen field of study. I also want to get experience in the field I'm interested in and learn more about it. dynamic trainer and supervisor with a long history of improving operations in a variety of food service industries. adept at creating collaborative work environments in order to assemble and keep talented teams. committed to preserving immaculate service environments while maximizing customer satisfaction and brand loyalty.

Overview

6
years of professional experience
1
Certification

Work History

Cafe Paprica

Restaurant Supervisor
09.2023 - Current

Job overview

  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with a focus on productivity, efficiency, and enhancing the customer experience.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Astoria Boracay

On-the-job training
01.2023 - 05.2023

Job overview

  • Continuously improved personal skillset through on-the-job training under skilled fabricators' guidance; applied new techniques to assist with complex tasks effectively.
  • Acquired valuable industry knowledge through participation in apprenticeship program coursework and on-the-job training sessions.
  • Developed a skilled workforce by providing mentoring, coaching, and on-the-job training to employees.
  • Arrange on-the-job training for mechanical installation and cable pulling and complete audio-visual operations.
  • Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.

Greenleaf Hotel

Work Immersion
01.2018 - 04.2018

Job overview

  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
  • Interacted with customers by phone, email, or in person to provide information.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Utilized strong communication abilities during presentations, which led to increased understanding among colleagues regarding project goals and objectives.

Education

STI College General Santos Inc.

Bachelor of Science in Hospitality Management
01.2023

STI College General Santos

Senior High School
01.2019

General Santos City National Highschool

Junior High School
01.2017

Skills

  • Oriented in Microsoft Office Programs
  • Microsoft Office Word
  • Microsoft Office Power Point
  • Eager to learn and do new things
  • Versatile in every aspect and area of work
  • Service Quality
  • Customer Service
  • Team Coordination
  • Hospitality
  • Staff Training
  • Staff Supervision
  • Food Safety Compliance
  • Team Management
  • Task Delegation
  • Restaurant policies and procedures

Certification

  • NCII Housekeeping, 02/2023
  • NC II Cookery, 03/2018

Work Experience Exposure

  • Greenleaf Hotel, Work Immersion, 2018
  • Astoria Boracay, On-the-job training, 2023

References

  • MS. MARIELLE DELFIN, Food & Beverage Supervisor, Astoria Boracay, 0919-428-8124
  • MR. EDRIAN S. LLAUDERES, CHP, FSCO, Instructor, STI College - General Santos, Inc., 0933-829-7542
  • MR. RONALD FERMAN, Head Chef / Instructor in STI College G.S.C.

Languages

English
Professional Working

Timeline

Restaurant Supervisor

Cafe Paprica
09.2023 - Current

On-the-job training

Astoria Boracay
01.2023 - 05.2023

Work Immersion

Greenleaf Hotel
01.2018 - 04.2018

STI College General Santos Inc.

Bachelor of Science in Hospitality Management

STI College General Santos

Senior High School

General Santos City National Highschool

Junior High School
CHESKA RIAN ORQUILLAS