Cheryl Mae Caranto
London,Ontario
Summary
Dynamic Sales Representative with a proven track record at Azarias Laboratories, excelling in customer relations and driving revenue growth through tailored solutions and strategic upselling. Recognized for enhancing client satisfaction and fostering trust-based relationships, leveraging strong interpersonal communication skills to achieve high customer satisfaction ratings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Azarias Laboraties Incorporated Inc.
Meycauayan, Bulacan Philippines
03.2018 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Fostered collaborative environment, sharing best practices among sales team.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Caregiver
Private Employer
Quezon City, Philippines
12.2022 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Post-Graduate Certificate - Personal Support Worker
Fanshawe College
London, None04-2025
Bachelor of Science - Physical Therapy
Virgen Milagrosa University Foundation
04-2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Time management
- Attention to detail
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Caregiver
Private Employer
12.2022 - 12.2023
Sales Representative
Azarias Laboraties Incorporated Inc.
03.2018 - 05.2024
Post-Graduate Certificate - Personal Support Worker
Fanshawe College
Bachelor of Science - Physical Therapy
Virgen Milagrosa University Foundation