Cheryl Timberlake
Etobicoke,Canada
Summary
I am currently seeking a part-time position as a Server or Bartender. I have worked in the restaurant industry for my entire career and I am a hard worker with a strong work ethic, I always strive to be the best I can be,
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Turtle Jack's Muskoka Grill
03.2024 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Oversee all operations of the restaurant.
Assistant General Manager
Kelsey’s Milton
04.2018 - 03.2024
- Able to handle all guest complaints in a timely and professional manner
- Engage with and inspire staff to upsell to increase daily sales
- Maintain restaurant cleanliness by ensuring all daily checklists are completed
- Responsible for nightly cash deposits
- Hiring and on-boarding process that includes but not limited to interviewing and training of staff
- Responsible for food, alcohol and chemical inventory
- In charge of weekly alcohol orders
- Worked on weekly P&L statements
- Shared duties with the General Manager, including but not limited to executive period summaries, inputting invoices and managing the period binder
Bartender/Key Holder
Southside Johnny’s
01.2010 - 01.2018
- Restaurant key holder, responsible for opening/closing bar with security systems engaged
- Prepare mixed drinks, bottled beer, draft, wine and non-alcoholic drinks
- Take beverage inventory daily at the beginning and at the end of the shift, counting all stock, recording totals and noting discrepancies on the count sheet
Manager/ Bartender/ Cocktailer
Jack Astor’s
01.2004 - 01.2010
- Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive experience for all customers
- Supervised, scheduled and motivated a staff of 25 (FOH hosts)
- Trained staff to enhance customer service
- Observed quarterly profit margins and monitored labour costs
- Demonstrated skills accommodating various customer needs and resolving customer complaints
Education
Certificate - Business Marketing
Humber College
Diploma -
Father John Redmond High School
Human Resources
Ryerson University
10.2024
Skills
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
References
Available upon request
Educationandcertifications
- Smart Serve Certification
- Food Handler Certification
- Occupational Health and Safety Certification
- Can-Fit Pro Certification
- First Aid Certification
- Humber College, Certificate in Business Marketing
- Father John Redmond High School, Diploma
- Ryerson University, Currently enrolled in part-time classes for Human Resources
Certification
Smart Serve.
Joint Health and Safety.
Food Handlers.
Timeline
General Manager
Turtle Jack's Muskoka Grill
03.2024 - Current
Assistant General Manager
Kelsey’s Milton
04.2018 - 03.2024
Bartender/Key Holder
Southside Johnny’s
01.2010 - 01.2018
Manager/ Bartender/ Cocktailer
Jack Astor’s
01.2004 - 01.2010
Diploma -
Father John Redmond High School
Human Resources
Ryerson University
Smart Serve.
Joint Health and Safety.
Food Handlers.
Certificate - Business Marketing
Humber College
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