Chelsey Reagan

• Delivered elevated food and beverage service in luxury seafood and steakhouse environment, enhancing guest satisfaction.
• Provide elevated food and beverage service in a luxury seafood and steakhouse environment.
• Developed personalized guest experiences through tailored recommendations and attentive service, fostering loyalty.
• Cultivated relationships with repeat guests and VIP clientele through consistent, high-touch hospitality, increasing repeat visits.
• Execute efficient service in a fast-paced environment while maintaining luxury brand standards.

• Provided luxury hospitality in nationally recognized fine dining steakhouse, enhancing guest experiences.
• Managed high-volume service while maintaining attention to detail and exceptional guest care.
• Delivered luxury hospitality in a nationally recognized fine dining steakhouse concept.
• Cultivated strong client relationships through knowledgeable, personalized service, fostering loyalty and repeat business.

• Delivered full-service bartending in high-energy coastal hospitality environment, ensuring guest satisfaction.
• Crafted unique cocktails and managed bar operations to enhance guest experiences.
• Established rapport with local and visiting clientele, fostering a welcoming atmosphere.

• Executed polished beverage service at globally recognized beachfront restaurant, enhancing guest satisfaction.
• Created memorable guest experiences in international dining environment, fostering positive reviews and repeat visits.
• Prepared and served a variety of beverages, ensuring high-quality standards.
• Managed bar inventory, maintaining stock levels and minimizing waste.
• Collaborated with event staff to create tailored drink menus for special occasions.

• Provided upscale restaurant hospitality, focusing on guest engagement, beverage service, and tailored recommendations to enhance dining experience.
• Mixed and served beverages according to established recipes and customer preferences.
• Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
• Provided exceptional customer service, fostering positive relationships with patrons.

• Provided exceptional customer service, ensuring timely delivery of food and beverages.
• Maintained knowledge of menu items, including wines and cocktails, to enhance guest experience.
• Collaborated with kitchen staff to ensure accurate order fulfillment and special requests.
• Assisted in training new team members on service protocols and menu offerings.

• Delivered boutique hotel bar service in sophisticated New York City hospitality environment, enhancing guest satisfaction and ambiance.
• Crafted personalized guest experiences through expert cocktail and spirits knowledge, fostering memorable interactions.
• Served guests in Lower East Side bar

Oversaw dynamic service environment at a high-capacity sports bar, ensuring seamless operations during peak hours, including college football and Saturday night live afterparties.

• Initiated hospitality career in high-energy Italian restaurant, starting as a singing server to engage guests.
• Advanced through various front-of-house roles, building expertise in guest service, wine pairings, and fine dining practices.
• Delivered memorable guest experiences through attentive service, live entertainment, and authentic connections with clientele.

• Represented premium beverage products through tastings and education, enhancing customer experience and engagement in hospitality settings.
• Educated restaurant and bar professionals on cocktail knowledge and product features, improving their ability to recommend beverages effectively.
• Supported beverage innovation by analyzing spirits and cocktail trends, aligning offerings with evolving guest preferences.

• Showcased boutique luxury fragrance brand at industry trade shows in New York City, including Javits Center, enhancing brand visibility.
• Engaged customers and industry professionals through product demonstrations and luxury brand storytelling, fostering brand loyalty.
• Engaged customers by demonstrating product features and benefits to enhance brand awareness.
• Assisted in the execution of promotional events, fostering customer interaction and driving sales.
• Developed strong product knowledge to effectively address customer inquiries and recommend suitable fragrances.

• Provided elevated beverage and hospitality service for nationally recognized sporting events.
• Served VIP and corporate clientele in high-profile event environments.
• Maintained efficiency, professionalism, and luxury service standards during large-scale events.
• BNP Paribas Open & U.S. Open Tennis Events

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.