Ainsley Luikens
Big Bear,CA
Summary
Dynamic and personable bartender and hospitality specialist with over 10 years of experience in customer service, beverage and food management, and event promotion. Proven ability to create unforgettable guest experiences while driving sales through strategic upselling and promotions in fast-paced environments. Certified in TAM, ServSafe Alcohol, and Food Handler, demonstrating a strong commitment to safety and quality standards. Recognized for cultivating repeat clientele and efficiently managing high-volume service, contributing to profitable bar operations and enhanced overall customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Private Event Bartender
JAH ELEVATED
04.2023 - 05.2025
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Assisted in 40+ event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Adapted quickly to changing event dynamics, maintaining high service standards under pressure.
- Showcased extensive knowledge of various cocktails, spirits, wine, and beer offerings, assisting guests in making informed choices.
Bartender
The Sand Bar
04.2020 - 12.2022
- Delivered high-volume bar service in a live music venue, averaging 200+ guests per shift.
- Boosted nightly sales by 20% through upselling featured cocktails and food specials.
- Promoted events and specials on social media, driving increased customer turnout.
- Managed cash and credit transactions with accuracy, consistently balancing tills.
- Maintained a clean, safe, and organized bar by restocking, sanitizing, and monitoring inventory.
Social Media Manager / Event Promoter
The Sand Bar
02.2021 - 01.2022
- Created social media content that increased bar event attendance and boosted overall revenue.
- Sponsored themed nights and hosted events that drew 30–40% higher turnout compared to non-promoted nights.
- Strengthened brand identity through consistent online presence and on-site promotions.
Server
The Sand Bar
04.2019 - 04.2020
- Delivered exceptional table service in a high-volume restaurant and live venue setting.
- Recognized for speed and accuracy, turning over 5-10 tables quickly while keeping guest satisfaction high.
- Consistently sold add-ons and specials, increasing per-table sales.
- Supported bartending staff by restocking bar stations and assisting during peak hours.
Cocktail Server
Spearmint Rhino Las Vegas
08.2016 - 03.2020
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Collaborated with 4 bartenders to ensure timely preparation of drinks for efficient service.
Bottle Server
Club Paradise
11.2017 - 05.2019
- Increased overall sales by 50% through upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Ensured compliance with all alcohol handling laws, contributing to a safe environment for patrons.
Bottle Server
Legends Room
01.2017 - 09.2017
- Maintained a clean and organized table area for optimal customer satisfaction.
- Implemented creative presentation techniques for bottle displays, enhancing the overall visual appeal of the venue.
- Provided personalized recommendations based on customer preferences, resulting in increased sales by 30% and repeat business.
- Contributed to team success by cross-training in various roles such as bartender or hostess when needed.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
VIP Cocktail Server
Deja Vu Showgirls
10.2014 - 08.2016
- Enhanced guest experience with knowledgeable recommendations on drink selections and pairings.
- Handled cash transactions accurately, maintained proper inventory records and ensured compliance with all regulations regarding alcohol consumption on premises.
- Coordinated seamlessly with 6 team members during peak hours to maintain consistently efficient service levels.
- Streamlined ordering process for faster service, resulting in higher revenue and repeat clientele.
- Collaborated with bartenders to develop creative, signature cocktails that became customer favorites.
Cocktail Server
Deja Vu Showgirls
01.2013 - 10.2014
- Provided fast and attentive service in a high-energy nightclub environment.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Ensured compliance with alcohol safety protocols while maintaining a welcoming atmosphere.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Collaborated with 3 bartenders to ensure timely preparation of drinks for efficient service.
Education
Associate's Degree - Cosmetology
CRU Institute
Garden Grove, CA03.2012
High School Diploma -
Big Bear High School
Big Bear City, CA06.2011
Skills
- Strong multitasking
- Craft Cocktails & Mixology
- High-volume customer service
- Upselling & Sales Growth
- Highly reliable
- Event & Promotion Support
- Customer Relationship Building
- Adaptability in fast-paced environments
- Social media marketing
- Flexible problem-solving
- Responsible alcohol service
- Team player attitude
Certification
- TAM Card – Nevada
- ServSafe Alcohol
- ServSafe Food Handler
- AZ Alcohol Awareness Training
- Non-Gaming Sheriff's Card – Las Vegas
Timeline
Private Event Bartender
JAH ELEVATED
04.2023 - 05.2025
Social Media Manager / Event Promoter
The Sand Bar
02.2021 - 01.2022
Bartender
The Sand Bar
04.2020 - 12.2022
Server
The Sand Bar
04.2019 - 04.2020
Bottle Server
Club Paradise
11.2017 - 05.2019
Bottle Server
Legends Room
01.2017 - 09.2017
Cocktail Server
Spearmint Rhino Las Vegas
08.2016 - 03.2020
VIP Cocktail Server
Deja Vu Showgirls
10.2014 - 08.2016
Cocktail Server
Deja Vu Showgirls
01.2013 - 10.2014
Associate's Degree - Cosmetology
CRU Institute
High School Diploma -
Big Bear High School
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