Chelsea Pilote
Summary
Adept at maintaining high service standards under pressure, I significantly enhanced efficiency at Canfor by streamlining cleanup processes. With a strong work ethic and exceptional multitasking skills, I excel in customer service and team collaboration, ensuring a positive experience across roles at Conrad Kain and Golden Life Management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress/Server
Conrad Kain
04.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Health Care Assistant
Golden Life Management
04.2023 - 05.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Cleanup Crew Member
Canfor
08.2022 - 04.2023
- Increased overall efficiency within the cleanup crew by proactively identifying areas requiring improvement or adjustments to current methods used in task execution.
- Assisted in maintaining a clean work environment by regularly emptying trash bins and disposing of waste materials properly.
- Removed trash, debris and other waste materials from premises.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
No Degree - Health Care Assistant
College of The Rockies
Invermere, BC12-2012
High School Diploma -
David Thompson Secondary School
Invermere, BC06-2012
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Decision-making
- Time management
- Supporting personal needs
- Cleanliness
- Beverage preparation
- Strong work ethic
- Cash handling
Languages
English
Professional Working
Certification
- BLS 2024, August 24
- Serving it Right 2024, March 27th
Timeline
Waitress/Server
Conrad Kain
04.2024 - 08.2024
Health Care Assistant
Golden Life Management
04.2023 - 05.2024
Cleanup Crew Member
Canfor
08.2022 - 04.2023
- BLS 2024, August 24
- Serving it Right 2024, March 27th
No Degree - Health Care Assistant
College of The Rockies
High School Diploma -
David Thompson Secondary School
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